Results 121 to 130 of about 5,099,100 (211)

Analysis of The Quality of Inpatient Services at Hospital X Binjai Using The Customer Satisfaction Index (CSI) Method

open access: yesContagion: Scientific Periodical Journal of Public Health and Coastal Health
<div><table cellspacing="0" cellpadding="0" align="left"><tbody><tr><td align="left" valign="top"><p><em>The quality of health services is the effectiveness of high health services with service standards and professionals, using resources owned by hospitals or health centres safely, and following the rules ...
Salsabila, Lutfiyah Nada; Faculty of Public Health, Universitas Islam Negeri Sumatera Utara, Medan   +2 more
openaire   +2 more sources

ANALISIS KEPUASAN MASYARAKAT TERHADAP PELAYANAN ADMINISTRASI KEPENDUDUKAN KANTOR CAMAT DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN CUSTOMER SATISFACTION INDEX (CSI)

open access: yes, 2023
ABSTRAK ANALISIS KEPUASAN MASYARAKAT TERHADAP PELAYANAN ADMINISTRASI KEPENDUDUKAN KANTOR CAMAT DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN CUSTOMER SATISFACTION INDEX (CSI) Muhammad Ghozi Irfani Program Studi Teknik Industri ...
MUHAMMAD GHOZI IRFANI, NIM.152018027
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Analisis Kepuasan Wisatawan Untuk Manajemen Pantai Di Wisata Pantai Tanjung Bira

open access: yesJurnal Pariwisata, 2016
ABSTRAK Tanjung Bira pantai telah menjadi pusat pariwisata di Kabupaten Bulukumba. Akibatnya, peningkatan jumlah pengunjung ke objek wisata Tanjung Bira pantai dapat mengurangi kualitas layanan pantai.
Maryono Maryono   +2 more
doaj  

Study of Consumer Satisfaction Levels with E-Pharmacy Services Using the Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA)

open access: yesPharmaceutical and Biomedical Sciences Journal (PBSJ)
E-pharmacy is one of the efforts to improve pharmaceutical services to make them easier and more efficient. Customer Satisfaction Index (CSI) is a scale that can describe consumer satisfaction with a product or service. Customer satisfaction with e-pharmacy services can be assessed by the value of customer expectations for service quality and the ...
Mabrurotul Mustafidah   +4 more
openaire   +1 more source

An empirical analysis of after sales service and customer satisfaction [PDF]

open access: yes
In today’s ever changing competitive environment, business cannot survive unless they satisfy their customers. The delivery of after sales service by a company is critical in satisfying customer needs and perceptions. In order to have quality after sales
Nazim HUSSAIN   +2 more
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Metode Customer Satisfaction Index (CSI) Untuk Mengetahui Pola Kepuasan Pelanggan Pada E-commerce Model Business to Customer

open access: yesJurnal informatika UPGRIS, 2018
Perkembangan e-commerce pada saat ini semakin pesat ditandai dengan semakin meningkatnya pengguna internet di Indonesia. Business to Customer merupakan salah satu model e-commerce yaitu suatu proses bisnis dimana penjual  (produsen) berhadapan langsung dengan pembelinya.
Sanusi Mulyo Widodo, Joko Sutopo
openaire   +1 more source

ANALISIS TINGKAT KEPUASAN PELANGGAN ATAS JASA UNIVERSITAS ADVENT INDONESIA DENGAN MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI)

open access: yes, 2016
CUSTOMER SATISFACTION LEVEL ANALYSIS OF SERVICE BY ADVENTIST UNIVERSITY OF INDONESIA WITH CUSTOMER SATISFACTION INDEX (CSI) METHOD Written by: Caroline Livia NIM: 1231005 This research aimed to analyze satisfaction level of Adventist University ...
Livia, Caroline
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