Results 31 to 40 of about 707,835 (202)
The Quality of Information System Applications and Service Quality Increases Customer Satisfaction
Abstract. This paper examines the quality of service and the quality of online motorcycle taxi system applications that can affect consumer satisfaction during the Covid-19 pandemic. This research is the development of the TAM concept that provides hope, and can help to predict user attitudes and acceptance of information system technology.
openaire +1 more source
Telkom Group is the only telecommunications company as well as telecommunications service providers and the largest network in Indonesia. At this time the daily scheduling of technicians and customers do not have a location search memadahi information ...
Tri Nor Ahfandi, Rinta Kridalukmana
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Data-driven operations management methods can transform company operations, respond rapidly to customer demands, and enable new business models. However, companies face the challenge of measuring and evaluating how new technology will impact operational ...
Rodrigo Caporali De Andrade +2 more
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Sistem Informasi Customer Relation Management Berbasis Web Pada Isp (Studi Kasus: PT. Nusantara Tamamultimedia) [PDF]
PT. Nusantara Tamamultimedia (NT-Net) is a business that is engaged in the service called ISP (Internet Service Provider), to facilitate the preparation of reports and processes in serving customers, such as service how to attract customers, build and ...
Purnomo, H. (Heri)
core
Pelayanan Cargo Udara Berbasis Online pada Jasa Pengiriman Barang (Studi Kasus pada PT. Lancar Semesta Dirgantara) [PDF]
— Company PT. Lancar Semesta Dirgantara (LSD) is a company that specializes in air freight transport. During these information systems are performed manually only limited information, not to take advantage of the information system website.
Susafa’ati, S. (Susafa’ati)
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Implementing a Business Process Management System Using ADEPT: A Real-World Case Study [PDF]
This article describes how the agent-based design of ADEPT (advanced decision environment for processed tasks) and implementation philosophy was used to prototype a business process management system for a real-world application.
Alty, J. L. +5 more
core +5 more sources
Mind your step! : How profiling location reveals your identity - and how you prepare for it [PDF]
Location-based services (LBS) are services that position your mobile phone to provide some context-based service for you. Some of these services – called ‘location tracking’ applications - need frequent updates of the current position to decide whether a
Fritsch, Lothar
core
Improvement of automated management systems for microloans
The article discusses modern approaches to improving the management of microloans in remote customer service. The lack of full-fledged microfinance information systems reduces the efficiency of credit institutions, which, as a result, leads to an ...
V. V. Erokhin
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Cooperative Design of Devices and Services to Balance Low Power and User Experience
CPS (Cyber Physical Systems) is an approach often adopted for improving real-world activities by utilizing data. It also can be used to improve customer experiences in service applications by analyzing customer behavior, captured by sensing devices and ...
Takayuki Hoshino +3 more
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Measuring the level of customer satisfaction is one of the important factors to overcome the competition is rapidly increased. By knowing the level of customer satisfaction from services provided, the company could undertake the mapping of improved ...
Angga Dharmawan, Febriana Wurjaningrum
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