Results 31 to 40 of about 707,835 (202)

The Quality of Information System Applications and Service Quality Increases Customer Satisfaction

open access: yesMIMBAR : Jurnal Sosial dan Pembangunan, 2023
Abstract. This paper examines the quality of service and the quality of online motorcycle taxi system applications that can affect consumer satisfaction during the Covid-19 pandemic. This research is the development of the TAM concept that provides hope, and can help to predict user attitudes and acceptance of information system technology.
openaire   +1 more source

Pengembangan Dan Implementasi Aplikasi Pencarian Lokasi Pelanggan Dan Penjadwalan Teknisi PT. Telkom Kandatel Pati Berbasis Android

open access: yesJurnal Teknologi dan Sistem Komputer, 2016
Telkom Group is the only telecommunications company as well as telecommunications service providers and the largest network in Indonesia. At this time the daily scheduling of technicians and customers do not have a location search memadahi information ...
Tri Nor Ahfandi, Rinta Kridalukmana
doaj   +1 more source

Simulation Assessment of Data-Driven Channel Allocation and Contact Routing in Customer Support Systems

open access: yesIEEE Open Journal of Systems Engineering, 2023
Data-driven operations management methods can transform company operations, respond rapidly to customer demands, and enable new business models. However, companies face the challenge of measuring and evaluating how new technology will impact operational ...
Rodrigo Caporali De Andrade   +2 more
doaj   +1 more source

Sistem Informasi Customer Relation Management Berbasis Web Pada Isp (Studi Kasus: PT. Nusantara Tamamultimedia) [PDF]

open access: yes, 2016
PT. Nusantara Tamamultimedia (NT-Net) is a business that is engaged in the service called ISP (Internet Service Provider), to facilitate the preparation of reports and processes in serving customers, such as service how to attract customers, build and ...
Purnomo, H. (Heri)
core  

Pelayanan Cargo Udara Berbasis Online pada Jasa Pengiriman Barang (Studi Kasus pada PT. Lancar Semesta Dirgantara) [PDF]

open access: yes, 2016
— Company PT. Lancar Semesta Dirgantara (LSD) is a company that specializes in air freight transport. During these information systems are performed manually only limited information, not to take advantage of the information system website.
Susafa’ati, S. (Susafa’ati)
core   +2 more sources

Implementing a Business Process Management System Using ADEPT: A Real-World Case Study [PDF]

open access: yes, 2000
This article describes how the agent-based design of ADEPT (advanced decision environment for processed tasks) and implementation philosophy was used to prototype a business process management system for a real-world application.
Alty, J. L.   +5 more
core   +5 more sources

Mind your step! : How profiling location reveals your identity - and how you prepare for it [PDF]

open access: yes, 2006
Location-based services (LBS) are services that position your mobile phone to provide some context-based service for you. Some of these services – called ‘location tracking’ applications - need frequent updates of the current position to decide whether a
Fritsch, Lothar
core  

Improvement of automated management systems for microloans

open access: yesJuvenis Scientia, 2019
The article discusses modern approaches to improving the management of microloans in remote customer service. The lack of full-fledged microfinance information systems reduces the efficiency of credit institutions, which, as a result, leads to an ...
V. V. Erokhin
doaj   +1 more source

Cooperative Design of Devices and Services to Balance Low Power and User Experience

open access: yesJournal of Low Power Electronics and Applications, 2022
CPS (Cyber Physical Systems) is an approach often adopted for improving real-world activities by utilizing data. It also can be used to improve customer experiences in service applications by analyzing customer behavior, captured by sensing devices and ...
Takayuki Hoshino   +3 more
doaj   +1 more source

Rancangan Perbaikan Kualitas Pelayanan Jasa Dengan Metode Servqual, Importance Performance Analysis, Dan Quality Function Deployment Pada Plasa Telkom Cabang Dinoyo Surabaya

open access: yesJurnal Manajemen Teori dan Terapan, 2016
Measuring the level of customer satisfaction is one of the important factors to overcome the competition is rapidly increased. By knowing the level of customer satisfaction from services provided, the company could undertake the mapping of improved ...
Angga Dharmawan, Febriana Wurjaningrum
doaj   +1 more source

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