Results 11 to 20 of about 1,489,843 (238)
The Impact of Trust on Acceptance of Online Banking [PDF]
, 2006 Major benefits of Online Banking include for banks cost savings, and for customers convenience. Nevertheless, many people perceive Internet banking as risky. This paper introduces a tentative conceptual framework.
Alsajjan, B, Dennis, C
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Customer relationship management for brand commitment and brand loyalty [PDF]
, 2015 This article examined the impact of customer relationship management strategy on customers brand commitment and brand loyalty in the Nigeria financial sector.
Wali, Andy Fred +2 more
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Jurnal Aplikasi Manajemen, 2022 Studies have shown the importance of customer trust in determining customer loyalty. While the psychological theory states that customer trust has cognitive and affective dimensions, earlier studies tended to look at it aggregately.
Evelyn Hendriana +3 more
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Influence of customer and organisational religiosity on the development of customer trust in financial services marketing relationships [PDF]
, 2019 The primary objective of this thesis is to develop a testable conceptual framework that investigates the influence of religiosity on the development of trust in financial services marketing relationships.
Alhazmi, Basem Masoud
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Non recursive model of consumer satisfaction and trust [PDF]
Management Science Letters, 2021 This study was designed to identify and analyze the effect of perceived value, differentiation, and emotional branding on customer satisfaction and trust; non-recursive influence between customer satisfaction and customer trust of the vivo smartphone in ...
Napitupulu, Runggu Besmandala +3 more
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Jurnal Riset Manajemen Sains Indonesia, 2015 The purpose of this research are to: examine empirically the effect of customer satisfaction to trust on customer, the impact of security to trust on customer, the impact of the customer satisfaction to repurchase intention on customer, the effect of ...
Mohammad Rizan +2 more
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Journal of Accounting and Finance in Emerging Economies, 2020 The automated service quality is a critical decider to scale customer commitment in commercial banking industry. Customer trust mediates the direct relationship among automated service quality and customer commitment.
Shahar Yar +3 more
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The Effect Of Customer Satisfaction, Customer Trust On Custromer Loyalty Of The Card Users Of PT. Indosat Tbk [PDF]
, 2012 The research was conducted on Indosat GSM cellular card customers residing in the city of Bandung. The purpose of this study was to determine whether there is an effect of customer satisfaction and customer trust on customer loyalty in the PT.
Nur, Hayati
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Jurnal Ekonomi dan Bisnis, 2017 This study aimed to describe and analyze the effect of customer relationship management on customer loyalty to the brand trust and customer satisfaction as an intervening variable.
Agustina Maulidatur Rika
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HUBUNGAN ANTARA BRAND TRUST DENGAN CUSTOMER ENGAGEMENT PADA MAHASISWI PENGGUNA WARDAH KOSMETIK
Jurnal Empati, 2018 The competition of cosmetics industry demands companies to increase customer engagement of the products. Customer engagement is a process that involves physical presence , cognitive and emotional that are confronted by having relation with brand and ...
ROSTIKA ADI SUKAMDEWI, Unika Prihatsanti
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