Results 211 to 220 of about 19,160 (264)

Do hotel green practices influence customer satisfaction? Evidence from the Indian hospitality sector. [PDF]

open access: yesF1000Res
Singh AK   +9 more
europepmc   +1 more source

Comparing Customer Trust in Virtual Salespersons With Customer Trust in Human Salespersons

Proceedings of the 38th Annual Hawaii International Conference on System Sciences, 2005
Virtual salespersons (computer agents) act in a similar role in online stores as human salespersons act in physical stores. Customer trust in a salesperson is key in generating transactions and managing customer relationships. In this exploratory study, 44 participants used the services of both virtual and human salespersons in the same commercial ...
Sherrie Y. X. Komiak   +2 more
openaire   +1 more source

Building Trust in Online Customers

2011 12th ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, 2011
Although significant progress has been made towards securing the Internet environment, many consumers remain reluctant to participate in making on-line purchases. Cyber-crime continues to have a negative influence upon the uptake and acceptance of E-Commerce by consumers. As a result commercial website operators are faced with the problem of overcoming
George M. Coles, William J. Smart
openaire   +1 more source

Customer Trust in the Salesperson

Journal of Business Research, 1999
Abstract The development of trust between salespeople and their customers has traditionally been considered a critical element in developing and maintaining a successful sales relationship. This article presents the first comprehensive literature review and meta-analysis of the antecedents of trust and consequences of trust in a sales context.
John E Swan   +2 more
openaire   +1 more source

Implementing Trust-to-Trust with Customer Edge Switching

2010 IEEE 24th International Conference on Advanced Information Networking and Applications Workshops, 2010
A Network Address Translator allows hosts in a private address space to communicate with servers in the public Internet. There is no accepted solution for an arbitrary host from the public IP network to initiate communication with a host in a private address space although attempts have been made to create one. This paper proposes the replace NATs with
openaire   +3 more sources

PRODUCT EMINENCE, SERVICE AND CUSTOMER TRUST IN CUSTOMER LOYALTY

Proceeding of The International Conference on Economics and Business, 2022
This study aims to determine the influence of Product quality. Service quality and Customer trust on Customer loyalty. Where is the independent variable consist of Product quality variable. Service quality variable, and Customer trust variable influences Customer Loyalty variable as the dependent variable.
null Achmad Daengs GS   +3 more
openaire   +1 more source

Building customer trust

2004
Trust is a business issue that fundamentally affects relationships with current and potential customers. It underpins such issues as innovation, benefiting and adding value for customers, enhancing loyalty, winning new business, building the long-term value of the business (and especially the brand) and serving customers.
Sally Bibb, Jeremy Kourdi
openaire   +1 more source

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