Results 251 to 260 of about 19,160 (264)

The role of communication and trust in explaining customer loyalty

European Journal of Marketing, 2004
Pedro S Coelho
exaly  

Does the Customer Trust You?

2011
Una McMahon-Beattie, Adrian Palmer, Ian Yeoman   +2 more
openaire   +1 more source

What drives customer engagement after a service failure? The moderating role of customer trust

International Journal of Consumer Studies, 2023
exaly  

Can chatbot customer service match human service agents on customer satisfaction? An investigation in the role of trust

Journal of Retailing and Consumer Services
Dmitri Markovitch, Rusty Stough
exaly  

The impact of corporate social responsibility (CSR) and customer trust on the restoration of loyalty after service failure and recovery

Journal of Services Marketing, 2013
Beomjoon Choi, Suna La
exaly  

Perceived Service Quality and Customer Trust

Journal of Service Research, 2008
Andreas Benedikt Eisingerich, Simon J Bell   +1 more
exaly  

Customer Trust and NDC

openaire   +1 more source

Tools of building customer trust [PDF]

, 2013
Joanna Paliszkiewicz, Bogdan Klepacki
openaire  

Trust and Customer Economics

openaire   +1 more source

Impact of trust on the relationship of e-service quality and customer satisfaction

EuroMed Journal of Business, 2015
exaly