Results 21 to 30 of about 551,822 (211)

PENGARUH DIMENSI RELATIONSHIP MARKETING TERHADAP KEPUASAN DAN LOYALITAS NASABAH (Studi Kasus Pada BPR Argodana Pudak Payung Semarang)

open access: yesJurnal Ekonomi dan Bisnis, 2017
The purpose of this research is to analyze and determine the effect of communication, partnership, trust, conflict complain on customer satisfaction and to analyze and determine the effect of communication, partnership, trust, conflict complain and ...
Arum Istiqomawati
doaj   +1 more source

The Effect of Service Quality on Customer Trust With Customer Satisfaction As Intervening Variables in Home Care Health Service RawatDiRumah.Com

open access: yesReview of Management and Entrepreneurship, 2023
RawatDiRumah.com is a home care health service that is expected to make it easier for people to get medical services at home to reduce the risk of making contact with the diseases that may occur if they are treated at the hospital.
Edward Nurzali, Helena Sidharta
doaj   +1 more source

Pengaruh Customer Experience dan Brand Trust terhadap Customer Loyalty

open access: yesEkraf: Jurnal Ekonomi Kreatif dan Inovatif Indonesia, 2023
Tujuan penelitian ini adalah untuk mengetahui pengaruh customer experience dan brand trust terhadap customer loyalty pada Naifah Skin Clinic Indramayu. Penelitian ini menggunakan pendekatan kuantitatif dengan pengumpulan data menggunakan observasi dan penyebaran kuesioner.
Khanifa Khanifa   +2 more
openaire   +1 more source

Investigating Customers’ Continuous Trust Towards Mobile Banking Apps

open access: yesHumanities and Social Sciences Communications, 2022
Abstract Gaining continuous trust from mobile banking customers is a critical step in retaining customers for their usage of the provided, and continually evolving services. The current study aims to investigate how customers’ continuous trust is formed at the post-use stage.
Maohao Che   +7 more
openaire   +3 more sources

PENGARUH E-SERVICE QUALITY, KESADARAN MEREK, KEPERCAYAAN, WORD OF MOUTH, DAN KEPUASAN TERHADAP LOYALITAS PELANGGAN

open access: yesJurnal Ilmiah Bisnis dan Ekonomi Asia, 2022
This study aims to analyze e-service quality, brand awareness, trust, word of mouth, and satisfaction with customer loyalty at TikTok shops (study on TikTok shop customers). Data were collected through a survey with 151 respondents.
Werner Ria Murhadi, Eva Cahaya Reski
doaj   +1 more source

THE EFFECT OF BANK IMAGE AND TRUST ON LOYALITY MEDIATED BY CUSTOMER SATISFACTION

open access: yesJurnal Dinamika Manajemen, 2015
The purpose of this study is to analyze the effect of the bank’s image and trust on customer satisfaction, as well as the effect of the image of the bank, trust, and satisfaction on customer loyalty.
Sumadi Sumadi, Euis Soliha
doaj   +1 more source

Pengaruh USAbility Factor Website E-commerce Model B2c Terhadap Kepercayaan User [PDF]

open access: yes, 2016
Common Problem in e-commerce operation is about customer\u27s trust. There are many effort have been done to gain customer\u27s trust. One of these effort is to improving website USAbility.
windarto, Y. (yudhi)
core   +2 more sources

Pengaruh Citra Perusahaan, Kepuasan Pelanggan terhadap Loyalitas Pelanggan dengan Kepercayaan Pelanggan sebagai Variabel Intervening pada Pengguna Smartphone Xiaomi (Studi Kasus pada Mahasiswa Fe Universitas Sarjanawiyata Tamansiswa YOGYAKARTA) [PDF]

open access: yes, 2018
The purpose of this study is to describe: (1) the influence of corporate image on customer trust (2) the influence of customer satisfaction on customer trust (3) influence customer confidence to customer loyalty (4) Influence of corporate image to ...
Prasetyanto, P. (Prasetyanto)
core   +1 more source

ANALISIS PENGARUH NILAI PELANGGAN, EXPERIENTIAL MARKETING DAN RASA KEPERCAYAAN TERHADAP KEPUASAN PELANGGAN (STUDI KASUS HOTEL PONDOK TINGAL MAGELANG)

open access: yesJurnal Studi Manajemen Organisasi, 2015
This research study aimed to determine the influence of customer value, experiential marketing, trust toward customer satisfaction of Hotel Pondok Tingal Magelang. A sample of this study is 100 customers.
Imroatul Khasanah
doaj   +1 more source

PERAN BRAND TRUST DALAM MEMEDIASI PENGARUH CUSTOMER PERCEPTION, TERHADAP REPURCHASE INTENTION PENGGUNA SMARTPHONE SAMSUNG

open access: yesE-Jurnal Manajemen, 2022
Tujuan dari penelitian ini adalah untuk mengetahui pengaruh dari customer perception terhadap repurchase intention, pengaruh dari brand trust terhadap repurchase intention, pengaruh dari customer perception terhadap brand trust dan peran dari brand trust
I Wayan Agus Karisna Widyananda   +1 more
doaj   +1 more source

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