Results 251 to 260 of about 49,824 (260)

Customer Engagement Behavior: Theoretical Foundations and Research Directions

Journal of Service Research, 2010
Peter Verhoef, Vikas Mittal, Doreen Pick   +2 more
exaly  

Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty

Journal of Retailing and Consumer Services, 2019
exaly  

The Role of Marketer-Generated Content in Customer Engagement Marketing

Journal of Marketing, 2019
Matthijs Meire, Michel Ballings, Dirk Van Den Poel   +2 more
exaly  

Relationship between customer sentiment and online customer ratings for hotels - An empirical analysis

Tourism Management, 2017
exaly  

The impact of customer-to-customer interaction and customer homogeneity on customer satisfaction in tourism service—The service encounter prospective

Tourism Management, 2007
exaly  

A Theory of Customer Valuation: Concepts, Metrics, Strategy, and Implementation

Journal of Marketing, 2018
exaly  

Customer satisfaction, customer value and treating customers fairly

2007
openaire   +2 more sources

Customer Satisfaction (Creating Customer Value)

2014
openaire   +1 more source

Customer Value versus Customer Satisfaction

2009
openaire   +1 more source

Customer value

Busacca, Bruno, Bertoli, Giuseppe
openaire   +1 more source