Results 51 to 60 of about 1,238,238 (181)
Drawing on insights from the conservation of resources theory and the job demands–resources theory, our study investigates the association between two types of emotional labor—surface and deep acting—and the psychological well-being of firefighters.
Jaeyoung Lim, Kuk-Kyoung Moon
doaj +1 more source
Emotional Labor: Scale Development and Validation in the Chinese Context
Based on the specific cultural context to add greater theoretical precision to emotional labor, we developed the Chinese version scale of emotional labor.
Chunjiang Yang +2 more
doaj +1 more source
PERBEDAAN PERSEPSI KEPUASAN PELAYANAN DAN CUSTOMER-EMPLOYEE RAPPORT PENGGUNA PERPUSTAKAAN DITINJAU DARI DEEP ACTING DAN SURFACE ACTING PUSTAKAWAN [PDF]
Pelayanan merupakan hal yang penting dalam menunjukkan kualitas perpustakaan namun paling sering dikeluhkan oleh pengguna perpustakaan yang berakibat pengurangan intensitas kunjungan pengguna ke perpustakaan.
Amaliah, Riska
core
The smiling mask in service encounters: The impact of surface and deep acting [PDF]
The purpose of the study was to examine the impact of emotional labor mechanisms (surface acting and deep acting) on service encounters. The literature review has been conducted to examine how two mechanisms impact on employees and customers.
Huang, Kai-Ping, Lo, Sheng Chung
core
“Dust in the wind...”, deep learning application to wind energy time series forecasting [PDF]
To balance electricity production and demand, it is required to use different prediction techniques extensively. Renewable energy, due to its intermittency, increases the complexity and uncertainty of forecasting, and the resulting accuracy impacts all ...
Béjar Alonso, Javier +2 more
core +2 more sources
Deep Learning-Based Recognition of Unsafe Acts in Manufacturing Industry
Despite technological progress and the tendency for automation, the majority of manufacturing workplaces still rely on human labor. Although industrial tasks are frequently composed of simple operator actions, non-ergonomic execution of such repetitive tasks has been reported as the primary cause of musculoskeletal disorders.
Arso M. Vukicevic +3 more
openaire +2 more sources
The Nutation Damper System is a three function mechanism designed for the Galileo Spacecraft, a spin stabilized deep-space probe to Jupiter. By damping the movement of a large deployable science boom acting as an outboard pendulum, the nutation damper ...
Sevilla, D. R.
core +1 more source
A Deep-Language Mathematical Analysis of Gospels, Acts and Revelation [PDF]
The paper aims at casting some light on the interrelations among the Gospels, Acts and Revelation. We do not consider words ranking and their frequency of occurrence, as largely done in the literature, but we analyze, statistically, some mathematical aspects of the texts, which the authors were not conscious of.
Emilio Matricciani, Liberato De Caro
openaire +3 more sources
The radio-ultraviolet spectral energy distribution of the jet in 3C273 [PDF]
We present deep VLA and HST observations of the large-scale jet in 3C 273 matched to 0.3" resolution. The observed spectra show a significant flattening in the infrared-ultraviolet wavelength range. The jet's emission cannot therefore be assumed to arise
Bahcall +56 more
core +1 more source
Research on emotional labour toward coworkers focused on surface acting and deep acting, thereby applying the knowledge on emotional labour in service but neglecting specific features of coworkers’ relationships. Addressing this issue, we develop and test a conceptual model in which surface acting and deep acting are complemented by another behavioural
Shoshan, Hadar Nesher +2 more
openaire +5 more sources

