Results 41 to 50 of about 3,130,740 (282)

Peran mediasi customer-employee rapport pada pengaruh strategi emotional labor pustakawan terhadap kepuasan pelayanan pengguna perpustakaan

Berkala Ilmu Perpustakaan dan Informasi, 2019
Introduction. Strategies of Deep Acting and Surface Acting using Emotional Labor in library services have been conducted. The study aims to examine the effect of Emotional Labor on library user satisfaction mediated by Customer-Employee Rapport. Method.
Riska Amaliah, Muhammad Jufri, Resekiani Mas Bakar   +2 more
doaj   +1 more source

Revisiting the Effect of Emotional Labor: A Multi-Level Investigation in Front-Line Service Teams

Frontiers in Psychology, 2020
The main purpose of this study is to consider individuals in teams and to reexamine how emotional labor affects the performance of front-line service team and team members through emotional exhaustion.
Xin Zhao, Na Fu, Yseult Freeney, Patrick C. Flood   +3 more
doaj   +1 more source

Emotional labor and its influencing factors of clinical nurses: a cross-sectional study based on latent profile analysis

Frontiers in Public Health
ObjectiveThe present study aimed to investigate latent classes of emotional labor among clinical nurses in China and analyze the influencing factors of emotional labor.
Li Zhou, Li Zhou, Wei Xiong, Mengmeng Hu, Hongjuan Chang   +4 more
doaj   +1 more source

Abundance of small individuals influences the effectiveness of processing techniques for deep-sea nematodes [PDF]

, 2010
Nematodes are the most abundant metazoans of deep-sea benthic communities, but knowledge of their distribution is limited relative to larger organisms.
Nodder, Scott D., S.D. Nodder, Leduc, Daniel, K. Berkenbusch, Pilditch, Conrad A., P.K. Probert, D. Leduc, C.A. Pilditch, Berkenbusch, K., Probert, P. Keith   +9 more
core   +1 more source

Dysfunctional customer behavior influences on employees’ emotional labor: The moderating roles of customer orientation and perceived organizational support

Frontiers in Psychology, 2022
Despite increasing interest being given to dysfunctional customer behavior in multiple service sectors, it is unclear how and why different types of dysfunctional customer behavior (verbal abuse, disproportionate demand, and illegitimate complaint ...
Pengfei Cheng, Jingxuan Jiang, Sanbin Xie, Zhuangzi Liu   +3 more
doaj   +1 more source

Solid Pseudopapillary Neoplasm of the Pancreas in Children and Adolescents: Expert Recommendations

Pediatric Blood &Cancer, EarlyView.
ABSTRACT Solid pseudopapillary neoplasm of the pancreas (SPN) is a rare low‐grade malignant exocrine pancreatic tumor, mostly discovered during the second decade of life in females, with a very good prognosis, provided microscopically complete surgical excision is achieved.
Sabine Irtan, Michael Abele, Calogero Virgone, Michaela Kuhlen, Ricardo Lopez‐Almarez, Tal Ben‐Ami, Ewa Bien, Maja Cesen, Malgorzata A. Krawczyk, Andrea Ferrari, Gianni Bisogno, Yves Reguerre, Dominik T. Schneider, Louise Galmiche, Jorg Fuchs, Sarah Braungart, Bilgehan Yalcin, Ines B. Brecht, Daniel Orbach   +18 more
wiley   +1 more source

Acting alone [PDF]

, 2016
Acting Alone is a practice-as-research solo performance (ACE funded; Amnesty International Derbyshire commission) which toured nationally/ internationally during (2014-2016).
Scott, Ivan, Hunt, A., Branson, Tilly
core   +2 more sources

Ovarian Sex Cord Stromal Tumors in Children and Adolescents—The European Standard Clinical Practice Recommendations

Pediatric Blood &Cancer, EarlyView.
ABSTRACT As part of the European Cooperative Study Group for Paediatric Rare Tumours initiative, we developed standard clinical practice guidelines for ovarian sex cord stromal tumors, based on comprehensive national and international cohort analyses, literature review, and a final expert consensus conference.
Dominik T. Schneider, Kris‐Ann Schultz, Nora Schnitzler, Michael Abele, Tal Ben‐Ami, Ewa Bien, Gianni Bisogno, Ines B. Brecht, Maja Cesen, Andrea Ferrari, Michaela Kuhlen, Malgorzata A. Krawczyk, Ricardo Lopez‐Almaraz, Yves Reguerre, Calogero Virgone, Daniel Orbach   +15 more
wiley   +1 more source

Evidence‐Informed Multidisciplinary Consensus Guidance for the Psychosocial Care of Adolescents With High‐Risk Cancer: Recommendations From the Italian Association of Pediatric Hematology and Oncology

Pediatric Blood &Cancer, EarlyView.
ABSTRACT Background Adolescents with high‐risk cancer face complex developmental, psychosocial, and ethical challenges that extend beyond disease‐directed treatment. Although international recommendations exist for communication, psychosocial care, pediatric palliative care, survivorship, and shared decision‐making, these have largely evolved within ...
Johanna M. C. Blom, Dorella Scarponi, Giulia Zucchetti, Teresa Perillo, Maria Montanaro, Elisa Marconi, Chiara Rutigliano, Paolo Colavero, Paola Quarello, Marina Bertolotti, Monica Cellini, Carlo Clerici, Maurizio Mascarin, Francesca Bomben, Andrea Ferrari, the expert workgroup   +15 more
wiley   +1 more source

The Effect of Emotional Labor on Psychological Well-Being in the Context of South Korean Firefighters: The Moderating Role of Transformational Leadership

Behavioral Sciences
Drawing on insights from the conservation of resources theory and the job demands–resources theory, our study investigates the association between two types of emotional labor—surface and deep acting—and the psychological well-being of firefighters.
Jaeyoung Lim, Kuk-Kyoung Moon
doaj   +1 more source