Background: Emotional labor strategies are necessary for nurses to provide nursing care for society through friendliness, caring, and positive emotion. The results of a meta-analysis of emotional labor research have proven that previous studies focused ...
Resekiani Mas Bakar +3 more
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Emotional labor research has focused on employees'interactions with customers that is a significant part of organizational life.It is a fact that during this interactions emotions are regulated and managedby employees.
Metin Reyhanoglu, Betül Balıkçıoğlu
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Research on influence of emotional intelligence on unsafe behaviors of miners based on SEM
In order to study the influence mechanism of emotional intelligence on miners’ unsafe behaviors, emotional labor strategy was introduced as an intermediary variable.
GUO Yanyu, LI Jizu
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Multi-Lingual Dialogue Act Recognition with Deep Learning Methods [PDF]
This paper deals with multi-lingual dialogue act (DA) recognition. The proposed approaches are based on deep neural networks and use word2vec embeddings for word representation. Two multi-lingual models are proposed for this task. The first approach uses one general model trained on the embeddings from all available languages.
Jirí Martínek +3 more
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Identifying Components of Emotional labor Dimensions for Nurses in Relation to Patient Companion [PDF]
Extended Abstract Emotional labor is managing feelings in order to express expected organizational emotion which has two dimensions: surface acting and deep acting. nursing profession is deeply rooted in the concept of emotions.
Fariborz Rahimnia +1 more
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Long-acting beta(2)-agonist in addition to tiotropium versus either tiotropium or long-acting beta(2)-agonist alone for chronic obstructive pulmonary disease [PDF]
BackgroundLong-acting bronchodilators comprising long-acting beta(2)-agonists and the anticholinergic agent tiotropium are commonly used for managing persistent symptoms of chronic obstructive pulmonary disease.
Christopher J Cates +3 more
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Crisis in the valuation, emotional labor and occupational burnout among teachers of religion
Background: This article presents an analysis of the relationship between the crisis of values and in the valuation, the strategy of emotional labor, and occupational burnout in the group of lay teachers of religion.
Bogusława Lachowska, Karol Starczewski
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Deep Learning-Based Recognition of Unsafe Acts in Manufacturing Industry
Despite technological progress and the tendency for automation, the majority of manufacturing workplaces still rely on human labor. Although industrial tasks are frequently composed of simple operator actions, non-ergonomic execution of such repetitive tasks has been reported as the primary cause of musculoskeletal disorders.
Arso M. Vukicevic +3 more
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Customer Mistreatment of Local Restaurants in the Context of Gastronomy Tourism
This study aims to determine the mediating role of surface acting and deep acting in the effect of emotional exhaustion through customer mistreatment cognitive rumination. The research universe consists of local restaurants within the scope of gastronomy
Erdem Baydeniz
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The Effect of Hotel Employees’ Emotional Labour on Interpersonal Counterproductive Work Behaviours [PDF]
This research aims to shed light on the effect of hotels’ employees' emotional labour with its three levels (surface acting, deep acting and genuine emotions) on interpersonal counterproductive work behaviours.
Mohamed R. I. Mohamed +6 more
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