Results 251 to 260 of about 390,485 (311)
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New Employee Orientation Programs

Human Resource Management Review, 2000
Abstract The conceptual domain of new employee orientation programs is defined. Following this, orientation programs are distinguished from socialization, psychological contracts, training, and realistic job previews (RJPs). Three somewhat diverse areas of academic research are used to develop a framework for the design and study of new employee ...
John P Wanous, Arnon E Reichers
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Service Orientation of Restaurant Employees

Hospitality Research Journal, 1990
Service orientation has been characterized as the disposition of employees to be helpful, thoughtful, considerate, and cooperative toward guests.
John R. Dlenhart   +2 more
openaire   +1 more source

Employee orientation.

Journal of healthcare materiel management, 1987
What is so important about orientation? Drucker identifies productive work, feedback information and continuous learning as the three prerequisites required to enable the worker to achieve and take responsibility for his or her job. The provision of these activities are primarily tasks and responsibilities of those in management, although the ...
F, Wolgin, C, Fluke
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Assessing new employee orientation programs

Journal of Workplace Learning, 2011
PurposeThis paper aims to examine the importance of new employee orientation (NEO) programs, the quality of typical NEOs, and how to improve NEOs.Design/methodology/approachThe paper provides a viewpoint of the importance of new employee orientation programs, the quality of typical NEOs, and how to improve NEOs.FindingsAlthough western organizations ...
Jose M. Acevedo, George B. Yancey
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Employee orientation ‐ the Japanese approach

Employee Relations, 1997
States that people management is one of the most crucial variables of corporate success. Provides an analysis of the orientation process, comparing Japan with the West. Investigates Japanese recruitment philosophy in relation to its effective and planned orientation management. Examines and illustrates the scheduling of Japanese orientation programmes.
Michel Mestre   +2 more
openaire   +1 more source

Service orientation of restaurant employees

International Journal of Hospitality Management, 1992
Abstract The purpose of this study was to identify and investigate factors that might influence restaurant employees' degree of service orientation. Service orientation has been characterized as the disposition of employees to be helpful, thoughful, considerate, and co-operative towards customers.
John R. Dienhart   +3 more
openaire   +1 more source

Developing Customer Orientation among Service Employees

Journal of the Academy of Marketing Science, 1992
A conceptual framework is proposed that considers the customer orientation of service employees and its relationship with their perceived level of organizational socialization and perceptions of the organizational climate for service, motivational effort and direction, and organizational commitment.
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Supervisory orientation and employees' morale

Journal of Occupational Psychology, 1977
The present study attempts to find out the differential effects of supervisory behaviour on morale of blue‐collar workers ( n = 200). The ‘Supervisor's Orientation Schedule’ was specially designed to determine employee‐oriented and production‐oriented styles of supervision.
D. M. PESTONJEE, A. P. SINGH
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Employee Orientation and Job Satisfaction Among Professional Employees in Hospitals

Journal of Management, 1978
This study examines the relationship between job satisfaction and employee orientations of professionals in small rural hospitals. Organizational loyalty, peer loyalty and professional identification were used as predictors. Organizational loyalty was found to be the predominate orientation predicting job satisfaction. Replication in other settings is
Lawrence R. Jauch, Uma Sekaran
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Employee orientation and mentoring programs

2008
Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry.
openaire   +3 more sources

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