Results 21 to 30 of about 8,173,464 (303)
Sexual harassment as perceived and experienced by male and female restaurant employees
Research in Hospitality Management, 2021 The purpose of this study was to gain knowledge about sexual harassment as perceived and experienced by male and female restaurant employees. The research was carried out by using an online survey and five interviews.
Andreea-Stefania Baltag +4 more
doaj +1 more source
Study on the Impact of Urban Rail Transit on Tourism Economy in Guangdong Based on Urban Functional Network Model [PDF]
E3S Web of Conferences, 2021 Urban rail transit is a new type of rail transit, between railway and urban rail transit, mainly used to solve the traffic problems between cities. By using the urban functional network model, this paper analyzes the complementary coefficient changes of ...
Kangsheng Du +5 more
doaj +1 more source
How will service robots redefine leadership in hotel management? A Delphi approach
, 2020 Using the Delphi technique, this paper aims to investigate how human resource experts perceive service robots will impact leadership and human resource management in the hospitality industry.,A three-stage Delphi study with hotel industry human resource ...
Shi Xu, Jason L. Stienmetz, Mark Ashton
semanticscholar +1 more source
Green Supply Chain Management in Hotel Industry: A Systematic Review
Sustainability, 2023 Green supply chain management (GSCM) has proven itself to be pivotal, including in the hospitality and hotel industries. Additionally, organizations cannot become eco-friendly without applying GSCM.
Mahmoud Alreahi +3 more
semanticscholar +1 more source
EXPLORING THE RELATIONSHIP BETWEEN HUMAN RESOURCES MANAGEMENT PRACTICES IN THE HOSPITALITY SECTOR AND SERVICE INNOVATION IN JORDAN: THE MEDIATING ROLE OF HUMAN CAPITAL [PDF]
Geo Journal of Tourism and Geosites, 2021 This study is aimed to explore the relationship between Human Resources Management (HRM) and innovation in services and whether such a relationship is mediated by human capital. The data was gathered from the hospitality sector in Jordan. To evaluate the
Rami MAHMOUD +3 more
doaj +1 more source
Hotel management and quality of hotel services [PDF]
Journal of Process Management. New Technologies, 2016 In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hotel management, with a defined mission, vision and goals, must define a "special policy" of ...
openaire +2 more sources
Sustainability, 2023 The purpose of the current research seeks to explore the influence of sustainable Human Resource Management (HRM) practices on customer satisfaction, service quality, and institutional performance in inner-city hotel businesses.
Christos Papademetriou +2 more
semanticscholar +1 more source
SHS Web of Conferences, 2014 This paper is developed as a means to discover the importance of improving service quality within the Malaysian Hotel Industry. To support that contention it was found that there are a number of methodologies or approaches that can be used to improve ...
Lahap J. +4 more
doaj +1 more source
Journal of business research, 2021 In this research two concepts of current relevance in the management literature are related, such as Corporate Social Responsibility (CSR) and green human resource management (GHRM). So far, research in both fields has been developed in parallel; However,
M. Úbeda‐García +3 more
semanticscholar +1 more source
The Influence of Animation Programmes on Tourists’ Satisfaction: The Role of Animators [PDF]
Sport Mont, 2019 Animation programmes represent a specific range of services and facilities that complement and improve the overall range of tourism service. Animation activities provide a wide range of services that are intended to provide more than expected for ...
Sanja Pekovic +4 more
doaj +1 more source