Results 11 to 20 of about 2,702 (204)
JPPI (Jurnal Penelitian Pendidikan Indonesia), 2023 The purpose of this study was to analyze the relationship between Passive Leadership variables and Behavioral Incivility, the relationship between Passive Leadership variables and Workplace Incivility and the relationship between Workplace Incivility ...
Tunggul Prasodjo
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Online Journal of Rural Nursing and Health Care, 2017 Workplace incivility is a well-documented issue in nursing. It has the potential to cause emotional and physical distress in victims, and potentially affect the quality of care provided. Research in acute care settings found that facilitated educational
Nancy Elizabeth Armstrong
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, 2023 Incivility is considered a significant challenge for democratic discourse and has been the subject of many studies in a variety of contexts. Although political incivility has a long research tradition, and scholarly attention toward the phenomenon has increased with the advance of social media, there is academic controversy regarding the concept and ...
Bormann, Marike, Ziegele, Marc
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Tit for tat or good for evil? Linking customer incivility, hostility, guilt, and employee behaviors
Frontiers in Psychology, 2023 The existing literature overemphasizes the negative effects of customer incivility on service employees. However, the positive effects of customer incivility on employee behavior are rarely mentioned.
Chong Chen, Mingyu Zhang, Yihua Zhang
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Observing workplace incivility. [PDF]
Journal of Applied Psychology, 2015 Interpersonal mistreatment at work often occurs in the presence of others; however, these "others" are rarely examined in empirical research despite their importance to the context of the negative interaction. We conducted 2 experiments to examine how witnessing incivility affects observer reactions toward instigators and targets.
Reich, Tara, Hershcovis, M. Sandy
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Workplace Incivility in a Swedish Context
Nordic Journal of Working Life Studies, 2016 The present study investigated workplace incivility in a Swedish context. The first aim was to assess how common the phenomenon is and the second was to study which groups (gender, age, ethnicity, and power position) are most targeted by workplace ...
Eva Torkelson +2 more
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Incivility is (not) the very essence of love: Passion for work and incivility instigation. [PDF]
Journal of Occupational Health Psychology, 2016 This study explored the relationship between obsessive passion for work and incivility instigations, as well as the moderating role of a mastery motivational climate. A longitudinal, 3-wave study was conducted among 1,263 employees from a large Norwegian workers' union across a 10-month time span.
Birkeland, Ide Katrine +1 more
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Witnessed Incivility and Perceptions of Patients and Visitors in Hospitals
Journal of Patient Experience, 2021 Research has examined instances of incivility witnessed by physicians, nurses, or employees in hospitals. Although patients and visitors are members in hospitals, witnessed incivility from their perspective has rarely been empirically investigated.
Emily A. Vargas PhD +2 more
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Models of Workplace Incivility: The Relationships to Instigated Incivility and Negative Outcomes [PDF]
BioMed Research International, 2015 The aim of the study was to investigate workplace incivility as a social process, examining its components and relationships to both instigated incivility and negative outcomes in the form of well-being, job satisfaction, turnover intentions, and sleeping problems. The different components of incivility that were examined were experienced and witnessed
Holm, Kristoffer +2 more
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The Lahore Journal of Business, 2023 This study tests the role of emotional exhaustion as amediating mechanism between workplace incivility instigated by three sources (i.e., customers, co-workers and supervisors) and work-family conflict (WFC).
Sania Moazzam
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