Results 211 to 220 of about 25,425 (265)
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Understanding International Customers
2004The concept of market-led strategy naturally presupposes a requirement for some degree of knowledge of the markets targeted for development. Every market is made up of variable components and can be influenced by a swathe of external factors. Sitting at the core of all this dynamism is that elusive being, the customer, the one who is fundamental to the
J. Angus Gillon, Lynne Pearson
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Down with the internal customer
Logistics Information Management, 1995The internal customer model has served well, but has many limitations and drawbacks. It can only take one so far. Now, we must change the model. It is time to let customer mean customer.
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Customer Value Based Entry Decision in International Markets
Journal of Relationship Marketing, 2006Market entry decisions are some of a firm's most important long-term strategic choices. Still, the international marketing literature has not yet fully incorporated the idea of relationship marketing in general, and the customer value concept in particular, as a basis for market entry decisions.
Evanschitzky, Heiner; id_orcid 0000-0003-1013-7679 +1 more
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Customs Agents in International Trade
More than 85% of UK non-EU export value is facilitated by customs agents, yet little is known about how firms organise and adjust these relationships. Using transaction-level UK customs data from 2009 to 2019, this paper provides novel evidence on trader-agent relationships.Wanyu Chung +2 more
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Internal customer satisfaction
Managing Service Quality: An International Journal, 1991Asserts that internal customer satisfaction, which is critical to successful services marketing, has three aspects: involvement, enablement, and pure internal customer satisfaction. Defines each factor, describes its importance, and then illustrates with measurement examples. Makes suggestions towards measuring internal customer satisfaction.
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Public International and Private International Law
In this article, the authors present the results of an analysis of the practice of using and approaches to defining the concept of customs administration in the sources of international customs law and the practice of international customs cooperation. The authors prove that the concept of customs administration is not borrowed for the law of EAEU law ...
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In this article, the authors present the results of an analysis of the practice of using and approaches to defining the concept of customs administration in the sources of international customs law and the practice of international customs cooperation. The authors prove that the concept of customs administration is not borrowed for the law of EAEU law ...
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THE IMPACT OF CUSTOMER SERVICE IN INTERNATIONAL MARKETS
International Marketing Review, 1984In the world of Physical Distribution the identification of customer needs and the measurement of their relative importance has in the past been ignored. This paper investigates this theme and concludes it is of paramount importance for would‐be suppliers to obtain the view‐points of their prospective customers.
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Surveying customer requirements: dealing with internal customers
IPCC 91 Proceedings The Engineered Communication, 2002It is pointed out that customer surveys concerning documentation usually focus on the end user. However, the needs of customers within an organization, such as development teams, marketing groups, and customer training, must also be incorporated into the document design.
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Local Custom in International Law
International Community Law Review, 2017The present paper examines the particular difficulties observed in the formation, identification and continuity of local custom in the light of the interaction that exists between it and two main sources of international law: general custom and treaty.
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Customs Union and International Production
1984Market integration-from-below cannot be fully understood by merely studying trade integration. In a world of multinational enterprises, having a choice of servicing foreign markets through exports or foreign production, direct investments have to be taken into consideration. With the exception of a restrictive analysis of ‘welfare’ effects, traditional
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