Evaluating the operational and financial performance of Community-Based visiting nursing center for elderly with the balanced scorecard model. [PDF]
Lim JY, Kim SK.
europepmc +1 more source
ABSTRACT This study examines the relationship between artificial intelligence and both environmental and social sustainability practices in small and medium‐sized enterprises, with a specific focus on the moderating effects of implementation barriers relating to sustainability, digitalization, and innovation.
Gülçinay Mumcu, Steven A. Brieger
wiley +1 more source
Robots, ledgers, and RevPAR: a blockchain-enabled AI-robotics conceptual model for sustainable hotel revenue and asset management. [PDF]
Jackson LA.
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Occupational and psychosocial risk factors for depression among uninsured middle-aged food delivery riders. [PDF]
Long H, Yang Y, Chen L, Luo S, Lai H.
europepmc +1 more source
From Search to Experience: Dynamic Reweighting of Evaluative Criteria in Experience-Based Decisions. [PDF]
Zhong ZB, Ha HY.
europepmc +1 more source
Predictive Modeling of Tourist Satisfaction Based on Service Marketing Mix Elements Using Machine Learning Techniques. [PDF]
Hoque MN, Jannat SN, Arafat Y, Miah MM.
europepmc +1 more source
Service Quality and Internal Customer Satisfaction Amidst the Pandemic
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Understanding the drivers of continuance intention in online grocery shopping using technology continuance theory: a cross-national comparison. [PDF]
Liu B, Lee MA.
europepmc +1 more source
Differences in Online Consumer Behavior: A Multi-Dimensional Comparative Study in the Context of European Digital Commerce. [PDF]
Madlenak R +3 more
europepmc +1 more source
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Customer Satisfaction and Internal Control
SSRN Electronic Journal, 2023ABSTRACT We investigate whether firms’ ineffective internal control over financial reporting is associated with customer satisfaction, measured by product ratings on Amazon.com. Internal control weaknesses will likely corrupt the information environment, compromise coordination, and divert corporate resources to address the control ...
Ting Chen +3 more
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