Results 251 to 258 of about 10,367 (258)

The Drivers of Customer Satisfaction with Industrial Goods: An International Study

2007
F FESTGE, M SCHWAIGER
openaire   +1 more source

The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective

International Journal of Production Economics, 2013
Mark Jacobs, Wantao Yu
exaly  

Information systems in purchasing: the impact on internal customer satisfaction within a quality management framework

International Journal of Integrated Supply Management, 2007
David Hemsworth, Cristobal Sánchez‐Rodríguez   +1 more
exaly  

Relationships among Internal Marketing, Internal Customer Satisfaction and Competitive Advantage

Asia-pacific Proceedings of Applied Science and Engineering for Better Human Life (ASEHL), 2016
Won-Seok Bang, Jae-Ik Shin, Ki-Han Chung
openaire   +1 more source

The impact of human resource capabilities on internal customer satisfaction and organisational effectiveness

Total Quality Management and Business Excellence, 2010
exaly  

The relationship between customer loyalty and customer satisfaction

International Journal of Contemporary Hospitality Management, 2001
John Bowen
exaly  

Internal corporate social responsibility and customer-oriented organizational citizenship behavior: the mediating roles of job satisfaction, work-family facilitation, life satisfaction, and the moderating role of organizational tenure

Journal of Sustainable Tourism
Au Due Tang, Wen-Kuo Chen, Su-Chuan Liu   +2 more
exaly  

Decoding internal customer satisfaction in services firms through the lens of ability, motivation and opportunity framework using text mining approaches

Journal of Retailing and Consumer Services
exaly