Results 251 to 260 of about 16,786 (264)

Customer satisfaction and the internal market

Marketing Intelligence Planning, 1995
Nigel F Piercy
exaly  

The effects of customer satisfaction measurement: the internal market versus the external market

Marketing Intelligence and Planning, 1996
Nigel F Piercy
exaly  

Understanding the relationships among internal marketing practices, job satisfaction, service quality and customer satisfaction: an empirical investigation of Saudi Arabia’s service employees

International Journal of Tourism Sciences, 2017
M Sadiq Sohail, Jichul Jang
exaly  

The impact of internal marketing on employee job satisfaction and customer satisfaction: empirical evidence from restaurant industry of Saudi Arabia

Middle East J of Management, 2018
M Sadiq Sohail
exaly  

The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective

International Journal of Production Economics, 2013
Wantao Yu, Mark A Jacobs
exaly  

Measuring internal customer satisfaction

Managing Service Quality, 2000
G Ronald Gilbert
exaly  

Role of internal service quality in enhancing patient centricity and internal customer satisfaction

International Journal of Pharmaceutical and Healthcare Marketing, 2019
Gyan Prakash, Shefali Srivastava
exaly  

Information systems in purchasing: the impact on internal customer satisfaction within a quality management framework

International Journal of Integrated Supply Management, 2007
David Hemsworth, Cristobal Sánchez-Rodríguez   +1 more
exaly  

The impact of human resource capabilities on internal customer satisfaction and organisational effectiveness

Total Quality Management and Business Excellence, 2010
exaly  

Internal corporate social responsibility and customer-oriented organizational citizenship behavior: the mediating roles of job satisfaction, work-family facilitation, life satisfaction, and the moderating role of organizational tenure

Journal of Sustainable Tourism
Au Due Tang, Wen-Kuo Chen, Su-Chuan Liu   +2 more
exaly