Results 251 to 260 of about 842,594 (265)

The Effect of Management Commitment to Service Quality on Employees' Affective and Performance Outcomes

Journal of the Academy of Marketing Science, 2003
Emin Babakus, Uğur Yavas, Osman M Karatepe   +2 more
exaly  

Service Management Architecture

[Proceedings] NOMS '92 Network Without Bounds: IEEE 1992 Network Operations and Management Symposium, 2005
openaire   +1 more source

State of research on public service management: Identifying scientific gaps from a bibliometric study

International Journal of Information Management, 2016
Fernando Juliani, Otávio JOSÉ De Oliveira   +1 more
exaly  

Management of service supply chains with a service‐oriented reference model: the case of management consulting

Supply Chain Management, 2011
Mihalis Giannakis
exaly  

Management of network services

Computer Networks and ISDN Systems, 1987
openaire   +1 more source

INSIGHTS INTO SERVICE OPERATIONS MANAGEMENT: A RESEARCH AGENDA

Production and Operations Management, 2003
Aleda V Roth, Larry J Menor
exaly  

Strategic management of logistics service: A fuzzy QFD approach

International Journal of Production Economics, 2006
Eleonora Bottani, Antonio Rizzi
exaly  

IT Service Management and Business-Driven IT Management

NOMS 2008 - 2008 IEEE Network Operations and Management Symposium, 2008
Claudio Bartolini, Jacques Philippe Sauvé   +1 more
openaire   +1 more source

Transitioning from service management to service‐dominant logic

International Journal of Quality and Service Sciences, 2010
Evert Gummesson, Robert F Lusch, Stephen L Vargo   +2 more
exaly  

Service network design with asset management: Formulations and comparative analyses

Transportation Research Part C: Emerging Technologies, 2009
Teodor Gabriel Crainic, Marielle Christiansen   +1 more
exaly