Results 91 to 100 of about 362 (130)

Effective organisational change to achieve successful ITIL implementation

Journal of Enterprise Information Management, 2019
Jeffrey Soar, Mohammad Mehdi Rajaeian, Aileen Cater-Steel   +2 more
exaly  

Strategising IT service management through ITIL implementation: model and empirical test

Total Quality Management and Business Excellence, 2017
Tom Roar Eikebrokk, Jon Iden
exaly  

How to Optimize the Implementation of ITIL through a Process Ordering Algorithm

Applied Sciences (Switzerland), 2020
Magdalena Arcilla Cobián
exaly  

ITIL

2008
openaire   +1 more source

Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study

Information Systems Management, 2009
Aileen Cater-Steel
exaly  

ITIL

2006
openaire   +1 more source

ITIL refreshed

ITNOW, 2007
openaire   +1 more source

ITIL trenažér

A
openaire   +1 more source

The culture of ITIL: Values and implementation challenges

Information Systems Management, 2018
Sune Dueholm Müller
exaly  

Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation

Information Systems Management, 2014
Tom Roar Eikebrokk, Jon Iden
exaly