Results 71 to 80 of about 362 (130)
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ITIL Metamodel

Lecture Notes in Computer Science, 2014
MIGUEL Mira da Silva   +2 more
exaly   +2 more sources

American ITIL

Proceedings of the 35th annual ACM SIGUCCS fall conference, 2007
ITIL® (pronounced 'Idol'), or Information Technology Infrastructure Library, is gaining popularity in the management of IT Services...not just in Industry but in Higher Education as well. Hobart and William Smith Colleges is beginning to use the ITIL® framework to transform the way it provides services to the Colleges.
Kelly McLaughlin, Fred Damiano
openaire   +2 more sources

ITIL® 2011 At a Glance

SpringerBriefs in Computer Science, 2012
exaly   +2 more sources

ITIL

netWorker, 2007
The struggle to keep our IT ducks in a row (or even, some days, to find the wretched fowl!) gets tougher and tougher as infrastructures become more complex. As in the spaghetti code our programming teachers scolded us about, we touch one spot, and something wiggles in an unexpected place across the room.
openaire   +2 more sources

The Value of ITIL in Enterprise Architecture

2013 17th IEEE International Enterprise Distributed Object Computing Conference, 2013
Enterprise Architecture (EA) and IT Service Management (ITSM) are two complementary IT governance approaches, with distinct IT and organizational perspectives. Nowadays, ITIL is the de facto standard for implementing ITSM. However, it is still unclear how to measure the value that ITIL brings to organizations.
Marco Vicente   +2 more
openaire   +2 more sources

Definition Metamodel of ITIL

2008
The implementation of an adequate service management system for information technologies requires recognition of business needs, current level of maintenance, better insights into available approaches and tools, as well as their comparison, interoperability, integration and further development.
openaire   +2 more sources

iTILLING: Personalized Mutation Screening

2013
One powerful approach to studying gene function is to analyze the phenotype of an organism carrying a mutant allele of a gene of interest. In order to use this experimental approach, one must have the ability to easily isolate individual organisms carrying desired mutations. A widely used method for accomplishing this task in plants and other organisms
Susan M, Bush, Patrick J, Krysan
openaire   +2 more sources

Risk Management Model in ITIL

2011
ITIL is considered a framework of Best Practice guidance for IT Service Management, and it is widely used in the business world. In spite of this, ITIL has some gaps in Risk Management specification. This chapter approaches this problem in ITIL and compares IT risk management in ITIL to other IT Governance Frameworks.
Sarah Vilarinho, Miguel Mira da Silva
openaire   +1 more source

Managing the ITIL

2011
Wie kann die IT-Infrastructure-Library nun um die erforderlichen Managementprozesse erganzt werden und welche Schwerpunkte sind dabei zu setzen? Wesentlich ist auf jeden Fall, dass die hinzugefugten Prozess- und Projektmanagementmethoden nicht in Konkurrenz zu den bestehenden Methoden in IT-Infrastructure- Library stehen sondern eine Erganzung bilden ...
Markus Huber, Gerda Huber
openaire   +1 more source

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