Results 111 to 120 of about 155 (149)
Some of the next articles are maybe not open access.
ITIL V3 – IT-Servicemanagement für die „Digital Firm“?
2010Die Globalisierung vergrosert den Kostendruck. Unternehmen mussen immer produktiver werden, weil sie im globalen Wettbewerb stehen. Nicht der Groste, sondern der Schnellste gewinnt. Weltweite Zusammenarbeit ist fur immer mehr Unternehmen wirtschaftlich uberlebensnotwendig. All diese Feststellungen sind langst zu Banalitaten geworden, ohne die kaum noch
openaire +1 more source
Improvement of the eTOM standard through the comparison with ITIL V3 best practices
2012 20th Telecommunications Forum (TELFOR), 2012Managing of IT services is becoming one of the most interesting topics in today's business. Many standards define the management of IT services in an IT organization. eTOM represents a most commonly adopted standard for management over IT services in telecommunication industry, while ITIL is generally the most adopted standard which is used in almost ...
openaire +1 more source
ANALISA SERVICE OPERATION TERHADAP APLIKASI GOJEK MENGGUNAKAN ITIL V3
Jurnal Manajemen Informatika dan Sistem InformasiStudi ini bertujuan menganalisis manajemen layanan TI dalam aplikasi Gojek menggunakan kerangka kerja ITIL V3, dengan fokus pada domain operasi layanan. Berdasarkan evaluasi, tingkat kedewasaan (maturity level) dari proses Pengelolaan Acara, Pengelolaan Insiden, Pemenuhan Permohonan, Pengelolaan Masalah, dan Manajemen Akses berada pada Tingkat 4 ...
Jafa Rahmansyah +3 more
openaire +1 more source
Analysis of IT Service Management in Personnel Systems Using ITIL V3 at PT ABC
Journal of Electrical Engineering and Computer Science (JEECS) | E-ISSN : 3089-5952This research analyzes the implementation of the ITIL V3 framework in the personnel system at PT ABC to evaluate its effectiveness in improving the efficiency and quality of IT services supporting human resource management. The study aims to identify the challenges faced during the implementation, including limited employee understanding of ITIL V3 ...
null Sularno, null Idwar
openaire +1 more source
Gesundheitstechnologie management mit ITIL® V3
medizin://dokumentation/informatik/informationsmanagement, 2012Kurt Becker, Carl Dujat
openaire +1 more source
An analysis about the relationship between the cloud computing model and ITIL v3 2011
2022A computação em nuvem é amplamente reconhecida como um paradigma de computação recente da transformação digital, no qual recursos computacionais escaláveis e elásticos são fornecidos como um serviço através de tecnologias na Internet. As suas características fizeram com que esse modelo de negócio fosse cada vez mais adotado por organizações que na ...
openaire +1 more source
Information system operational audit at garment company using ITIL V3 framework
AIP Conference Proceedings, 2023Devi Ajeng Efrilianda +2 more
openaire +1 more source