Results 121 to 130 of about 155 (149)

Technology adoption model and a road map to successful implementation of ITIL

Journal of Enterprise Information Management, 2013
Norita Ahmad
exaly  

ITIL V3

2019
openaire   +1 more source

Met4ITIL: A process management and simulation-based method for implementing ITIL

Computer Standards and Interfaces, 2019
Elena Orta, Mercedes Ruiz
exaly  

Effective organisational change to achieve successful ITIL implementation

Journal of Enterprise Information Management, 2019
Jeffrey Soar, Mohammad Mehdi Rajaeian, Aileen Cater-Steel   +2 more
exaly  

Strategising IT service management through ITIL implementation: model and empirical test

Total Quality Management and Business Excellence, 2017
Tom Roar Eikebrokk, Jon Iden
exaly  

How to Optimize the Implementation of ITIL through a Process Ordering Algorithm

Applied Sciences (Switzerland), 2020
Magdalena Arcilla Cobián
exaly  

Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study

Information Systems Management, 2009
Aileen Cater-Steel
exaly  

The culture of ITIL: Values and implementation challenges

Information Systems Management, 2018
Sune Dueholm Müller
exaly  

IT-Management mit ITIL®V3

2008
openaire   +1 more source

Propuesta para implementar ITIL v3 para el servicio de telepresencia

2017
Pregrado
openaire   +1 more source