Results 121 to 130 of about 156 (149)

ITIL V3

2019
openaire   +1 more source

Technology adoption model and a road map to successful implementation of ITIL

Journal of Enterprise Information Management, 2013
Norita Ahmad
exaly  

Effective organisational change to achieve successful ITIL implementation

Journal of Enterprise Information Management, 2019
Aileen Cater-Steel, Mohammad Mehdi Rajaeian, Jeffrey Soar   +2 more
exaly  

ITIL v3 and Organizational Transformation

2010
openaire   +1 more source

Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study

Information Systems Management, 2009
Aileen Cater-Steel
exaly  

Information system operational audit at garment company using ITIL V3 framework

AIP Conference Proceedings, 2023
Devi Ajeng Efrilianda, Dwika Ananda Agustina Pertiwi, Erika Noor Dianti   +2 more
openaire   +1 more source

Strategising IT service management through ITIL implementation: model and empirical test

Total Quality Management and Business Excellence, 2017
Tom Roar Eikebrokk
exaly  

The culture of ITIL: Values and implementation challenges

Information Systems Management, 2018
Sune Dueholm Müller
exaly  

Met4ITIL: A process management and simulation-based method for implementing ITIL

Computer Standards and Interfaces, 2019
Elena Orta, Mercedes Ruiz
exaly  

ITIL perspective on enterprise social media

International Journal of Information Management, 2017
Emmanuel Bertin, Noel Crespi
exaly