Results 131 to 140 of about 155 (149)

Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation

Information Systems Management, 2014
Tom Roar Eikebrokk, Jon Iden
exaly  

ITIL®V2, ITIL®V3 und ISO/IEC 20000

2009
openaire   +1 more source

Systematic Approach to Successful Implementation of ITIL

Procedia Computer Science, 2013
Norita Ahmad
exaly  

ITIL V3-Die dritte Version

2008
openaire   +1 more source

Mapping of the Scientific Production on the ITIL Application Published in the National and International Literature

Procedia Computer Science, 2015
Helder Gomes Costa, CARLOS Francisco Simões Gomes   +1 more
exaly  

IT Infrastructure Library (ITIL) framework approach to IT Governance

IFAC-PapersOnLine, 2018
Muhamet Gërvalla, Naim Preniqi, Peter Kopáček   +2 more
exaly  

IMPLEMENTATION OF IT SERVICE TRANSITION BASED ON FRAMEWORK ITIL V3 - AN EXPLORATORY RESEARCH

CONTECSI - International Conference on Information Systems and Technology Management, 2018
LEONARDO SANTIAGO SIDON DA ROCHA, RODOLFO MIRANDA DE BARROS   +1 more
openaire   +1 more source

Evaluation Model for the Implementation of Information Technology Service Management using Fuzzy ITIL

Procedia Computer Science, 2019
rer nat Ditdit Nugeraha Utama, Amalia Zahra   +1 more
exaly  

ITIL perspective on enterprise social media

International Journal of Information Management, 2017
Noel Crespi, Emmanuel Bertin
exaly  

ITIL in small to medium‐sized enterprises software companies: towards an implementation sequence

Journal of Software: Evolution and Process, 2015

exaly