Results 171 to 180 of about 8,229 (189)

Kano qualitative vs quantitative approaches: An assessment framework for products attributes analysis

Computers in Industry, 2017
Maria Grazia Violante, Enrico Vezzetti
exaly  

Das Kano-Modell der Kundenzufriedenheit

2000
openaire   +2 more sources

Modelling customer satisfaction from online reviews using ensemble neural network and effect-based Kano model

International Journal of Production Research, 2019
Jian-Wu Bi, Yang Liu, Zhi-Ping Fan
exaly  

Introducing the Kano Model

2017
openaire   +1 more source

Typology of Kano models: a critical review of literature and proposition of a revised model

International Journal of Quality and Reliability Management, 2013
Arash Shahin
exaly  

Integrating the Kano Model and QFD for Designing New Products

Total Quality Management and Business Excellence, 2007
Gérson Tontini
exaly  

A novel approach for supplier selection based on the Kano model and fuzzy MCDM

International Journal of Production Research, 2013
Mazaher Ghorbani, Arash Shahin
exaly  

Classifying restaurant service quality attributes by using Kano model and IPA approach

Total Quality Management and Business Excellence, 2018
Tsu-Ming Yeh
exaly  

In-flight NCCI management by combining the Kano model with the service blueprint: A comparison of frequent and infrequent flyers

Tourism Management, 2018
Insin Kim
exaly  

Quantification and integration of Kano’s model into QFD for optimising product design

International Journal of Production Research, 2014
Ping Ji, Jian Jin, Ting Wang
exaly