Results 121 to 130 of about 75,405 (152)

Determinantes da lealdade às marcas de surf

open access: yes, 2014
Surfing is a sport inside a very competitive market with a strong focus on brands. As in many other markets, is difficult for companies to not only get customers, but also retain them in long-term. The focus on brand image appears in the literature as an important factor of companies differentiation, which can lead to customer loyalty.
openaire   +1 more source

Qualidade, satisfação e lealdade num contextos B2B

open access: yes, 2019
This work aims to analyze the loyalty and customer satisfaction of a software company,certified in 2009 by ISO 9001, in the customer service department. Loyalty is a success metric in companies that show market power to run higher prices on their products/services. Thus, by understanding what type of relationship the customer has with the organization,
openaire   +1 more source

Crossfire: the emotional cost of Military Police work. [PDF]

open access: yesRev Esc Enferm USP
Viegas RFP   +5 more
europepmc   +1 more source

A lealdade dos clientes nas telecomunicações móveis

open access: yes, 2013
Dissertação de mestrado em Gestão, apresentada à Faculdade de Economia da Universidade de Coimbra, sob a orientação de Arnaldo Fernandes de Matos Coelho.
openaire   +1 more source

Continuity of care for people with hypertension in primary health care: a scoping review. [PDF]

open access: yesRev Esc Enferm USP
Ribeiro AMVB   +2 more
europepmc   +1 more source

A lealdade dos clientes particulares aos bancos

open access: yes, 2012
Dissertação de mestrado em Gestão, apresentada à Faculdade de Economia da Universidade de Coimbra, sob a orientação de Arnaldo Fernandes de Matos Coelho.
openaire   +1 more source

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