Results 81 to 90 of about 374 (119)

Determinantes da lealdade às marcas de surf

open access: yes, 2014
Surfing is a sport inside a very competitive market with a strong focus on brands. As in many other markets, is difficult for companies to not only get customers, but also retain them in long-term. The focus on brand image appears in the literature as an important factor of companies differentiation, which can lead to customer loyalty.
openaire   +1 more source

Crossfire: the emotional cost of Military Police work. [PDF]

open access: yesRev Esc Enferm USP
Viegas RFP   +5 more
europepmc   +1 more source

Continuity of care for people with hypertension in primary health care: a scoping review. [PDF]

open access: yesRev Esc Enferm USP
Ribeiro AMVB   +2 more
europepmc   +1 more source

Qualidade, satisfação e lealdade num contextos B2B

open access: yes, 2019
This work aims to analyze the loyalty and customer satisfaction of a software company,certified in 2009 by ISO 9001, in the customer service department. Loyalty is a success metric in companies that show market power to run higher prices on their products/services. Thus, by understanding what type of relationship the customer has with the organization,
openaire   +1 more source

Cultural modulation of family care for technology-dependent children: an ethnographic study. [PDF]

open access: yesRev Esc Enferm USP
Neves ET   +5 more
europepmc   +1 more source

CENTRALIDADE NO CLIENTE, EXPERIÊNCIA E LEALDADE EM MERCADOS CONSUMIDORES

open access: yesFaces: Revista de Administração
Embora a centralidade no cliente seja amplamente discutida na literatura, pouco se sabe sobre seu impacto na fidelidade à marca.  Da mesma forma, apesar da experiência do cliente ser frequentemente mencionada como uma consequência importante da centralidade no cliente, as evidências empíricas que comprovam essa relação são limitadas. Diante disso, esta
Cid Gonçalves Filho   +3 more
openaire   +1 more source

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