Results 11 to 20 of about 36,184 (211)
A Brief Analysis of Logistics Customer Service Management
Logi, 2023 The quality of customer service determines the survival and development of logistics enterprises. In the highly competitive e-commerce field, it is necessary to continuously improve the customer service management level of logistics enterprises, and the ...
Chen Wei, Perez Candido
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The Exploration of Performance Evaluation on School Rear-service in China
Управленческое консультирование, 2022 The logistic service in China’s schools, especially in college schools, has become more and more socialized, which requires higher quality of the management to meet it.
Lin Shen, Hui Xu
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Digitalization and logistics service quality: Evidence from Indonesia national shipping companies [PDF]
International Journal of Data and Network Science, 2023 The research aimed to know the impact of electronic delivery orders and logistics digitalization on the import document activities mediated by logistics service quality in the national shipping lines, especially the members of Regional Container
Prasadja Ricardianto +9 more
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Ученые записки Российской академии предпринимательства, 2022 The paper considers the theoretical and methodological foundations of the development of logistics services based on the ratings of international organizations. The concepts of «logistics service» and «transportation service» are separated.
M. A. Amankulov +2 more
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Service Quality Evaluation of International Logistics Company: An Empirical Case Using QFD Approach [PDF]
Journal of International Logistics and Trade, 2012 The national logistics policy report published by Ministry of Land, Infrastructure and Tourism in 2011 proposes to establish international logistics strategy teams in 10 different regions around Japan to satisfy the increasing demand for advance ...
Sheng Teng Huang +3 more
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Journal of Hebei University of Science and Technology, 2017 With the rapid development of e-commerce and the change of consumption patterns, more and more consumers are beginning to choose online shopping. Logistics service has become one of the important factors that affects consumer satisfaction of online ...
Ziyu LIU +4 more
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Domain QoS and resource-aware logistics web service dynamic optimal composition
工程科学学报, 2018 With the rapid development of service computing, cloud computing, internet of things, e-commerce, and modern logistics industry, cross-domain logistics services cooperation has become the main development trend of the modern logistics industry.
XU Yuan-yuan, LIU Zhi-zhong, JIA Zong-pu
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Frontiers in Psychology, 2023 IntroductionCross-border e-commerce (CBEC) consumers come from different countries; thus, cultural differences may affect their evaluations and perceptions of service quality. This paper follows Hofstede’s framework as a theoretical anchor to explore how
Linlin Han, Xu Han
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Identification of sectoral logistics service quality gaps by applying SERVQUAL method
Transport, 2020 Today, simply delivering a product to the right place at the right time is no longer enough. Customers demand more; they demand the full suite of logistics services. Customers thus seek higher-value and additional services, and more, which enable them to
Ieva Meidutė-Kavaliauskienė +2 more
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IEEE Access, 2023 In the process of cross-border e-commerce (CBEC) development, CBEC logistics plays a crucial role as a booster. However, the numerous problems exposed in China’s CBEC logistics process have to some extent limited the development of CBEC.
Huan Zhang, Zimeng Zhu, Jing Wu
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