Results 11 to 20 of about 920,960 (399)

IS THE LOYALTY PROGRAM EFFECTIVE IN CREATING LOYALTY PROGRAM SATISFACTION AND STORE LOYALTY? AN EVIDENCE FROM INDONESIA RETAIL INDUSTRY

Jurnal Aplikasi Manajemen, 2020
Retailers must find specific ways to be able to continue to maintain their business with changes in consumer behavior. Some retailers use a loyalty program as their marketing strategy that provides certain additional benefits for frequent consumers.
Dimas Hendrawan, Rila Anggraeni
doaj   +1 more source

Transformation of Loyalty to E-loyalty

Scientific Conference on Economics and Entrepreneurship Proceedings, 2020
As everyday life moves to the Internet, many factors and components have come up, with the "e" and e-loyalty not an exception. The authors focused on the transformation of loyalty to e-loyalty. It is important to understand the main differences between consumer loyalty models and e-loyalty models in order to promote business development not only in the
Radionova-Girsa, Elina, Batraga, Anda
openaire   +3 more sources

The role of customer e-trust, customer e-service quality and customer e-satisfaction on customer e-loyalty

International Journal of Data and Network Science, 2022
This study aims to determine the effect of e-service quality on customer e-satisfaction, the effect of e-trust on customer e-satisfaction, the effect of e-service quality on customer e-loyalty, the effect of e-trust on customer e-loyalty and finally, the
Ahmad Juwaini, Gusli Chidir, Dewiana Novitasari, Joni Iskandar, D. Hutagalung, Tias Pramono, Arman Maulana, Koko Safitri, Mochammad Fahlevi, Arif Budi Sulistyo, Agus Purwanto   +10 more
semanticscholar   +1 more source

The Effect of Product Quality, Service Quality, Customer Satisfaction on Customer Loyalty

Journal of Consumer Sciences, 2022
Pujasera Melawai is one area in implementing the DKI Jakarta tourism office program. There are many traditional cuisine menus to choose from, one of which is Restaurant XYZ.
Nurul Fitrianis Naini, S. Santoso, Tanti Stevany Andriani, Unique Gita Claudia, Nurfadillah   +4 more
semanticscholar   +1 more source

The Relationship Between Parental Satisfaction and Parental Loyalty in Kindergartens: The Mediating Role of Parental Trust and Parental Relationship Commitment

Frontiers in Psychology, 2022
This study aimed to explore the psychological mechanisms behind the relationship between kindergarten parental satisfaction and parental loyalty. This study used the parental satisfaction scale, parental trust scale, parental relationship commitment ...
Jian-Hao Huang, Ling-Ge Chen, Yan-Xia Ma, Sun-Yu Gao   +3 more
doaj   +1 more source

Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation

Journal of Open Innovation: Technology, Market and Complexity, 2021
Online food delivery service (OFDS) has been widely utilized during the new normal of the COVID-19 pandemic, especially in a developing country such as Indonesia.
Y. Prasetyo, Hans Tanto, M. Mariyanto, Christopher Hanjaya, M. Young, S. F. Persada, B. Miraja, A. P. Redi   +7 more
semanticscholar   +1 more source

SOCIO-DEMOGRAPHIC CHARACTERISTICS AS A FACTOR OF STUDENT LOYALTY: A MARKETING APPROACH [PDF]

Zbornik Radova Ekonomskog Fakulteta u Istočnom Sarajevu
This paper focuses on student loyalty in higher education. In higher education, loyalty primarily means building a stronger connection with students, shaping a positive perception, and spreading positive publicity about the institution. Loyalty in higher
Perica Macura , Nedeljka Elez
doaj   +1 more source

A tri-dimensional approach for auditing brand loyalty [PDF]

, 2009
Over the past twenty years brand loyalty has been an important topic for both marketing practitioners and academics. While practitioners have produced proprietary brand loyalty audit models, there has been little academic research to make transparent the
AS Dick, C Jackson, Charmine Härtel, FR Kardes, G Fullerton, I Ajzen, K Hammond, MB Holbrook, MD Uncles, NJ Allen, P Kotler, P Rauyruen, R East, R Russell-Bennett, Rebekah Russell-Bennett, RL Oliver, S Bandyopadhyay, S Rundle-Thiele, S Worthington, S Worthington, S Worthington, Steve Worthington, T DeWitt   +22 more
core   +2 more sources

Investigation into the prediction accuracy of photocephalometry for skeletal Class III adult female patients treated with two-jaw surgery

Journal of Dental Sciences, 2012
Background/purpose: Surgical predictions for skeletal Class III patients have been reported to be the least accurate. Additionally, female patients tend to focus more on improving their facial esthetics.
Shiu-Shiung Lin, Jui-Pin Lai, Yea-Yin Yen, I-Cherng Chen, An-Hsiung Kuo, I-Chun Yeh   +5 more
doaj   +1 more source

Effects of service quality and customer satisfaction on loyalty of bank customers

Cogent Business & Management, 2021
Service quality and customer satisfaction are parts of factors that influence customer loyalty to bank services. Both are necessary to be fulfilled in order to gain customer loyalty, which in turn maintaining organization survival in the long term.
A. Supriyanto, B. Wiyono, Burhanuddin Burhanuddin   +2 more
semanticscholar   +1 more source