Results 111 to 120 of about 169,200 (291)

A Multi-Server Queue With Markovian Flow Of Negative Customers

open access: yes, 2005
A multi-server queue with finite buffer is considered. The input flow is the BMAP (Batch Markovian Arrival Process). The service time has PH (phase-type) distribution.
Orlovsky, D.   +2 more
core  

Analysis of the queueing network with a random waiting time of negative customers at a non-stationary regime [PDF]

open access: yes, 2016
In the article a queueing network (QN) with positive customers and a random waiting time of negative customers has been investigated. Negative customers destroy positive customers on the expiration of a random time.
Victor Naumenko   +5 more
core   +1 more source

The Effect of Customer Perception of Service Failure and Recovery on Relationship Dissolution Behavior: Evidence in Airline Services

open access: yesAsia Marketing Journal
Many previous studies have been conducted on service failure and recovery, but the existing preceding studies are mainly focused on positive behavioral intentions such as loyalty, word of mouth intention and recommendation intention.
JiHyo Moon, Sang-Lin Han , Jong Won Lee
doaj   +1 more source

Is Precision Agriculture Technology Adoption Persistently Overestimated?

open access: yesAgribusiness, EarlyView.
ABSTRACT Precision agriculture is sometimes assumed to diffuse steadily over time, and industry planning frequently extrapolates early adoption trends forward. This study evaluates the accuracy of such expectations by comparing agricultural input dealers' forecasts of future service offerings with the actual levels of offerings that dealerships ...
Trey Malone   +5 more
wiley   +1 more source

Should they stay or should they go? Reactivation and Termination of Low-Tier Customers: Effects on Satisfaction, Word-of-Mouth, and Purchases

open access: yes
Many companies face the problem of having a substantial number of low-tier customers ? clients at the bottom of the customer pyramid. For this segment, it is necessary to either reactivate or terminate the customer relationships to increase profitability.
Bijmolt, Tammo H.A.   +2 more
core  

Automated generative process synthesis via transformer‐based dual‐loop simulation and optimization

open access: yesAIChE Journal, EarlyView.
Abstract This study presents a novel framework for automated generative process synthesis, addressing the complexity of simultaneously optimizing discrete topologies and continuous operating variables. To overcome conventional superstructure limitations, we propose a dual‐loop architecture integrating generative transformers with rigorous process ...
Yeong Woo Son   +4 more
wiley   +1 more source

Finding the expected revenues in Markov networks with positive and negative customers at a stationary regime

open access: yes, 2018
Finding the expected revenues in the queueing systems (QS) of open Markov G-networks of two types, with positive and negative customers and with positive customers and signals, has been described in the paper.
Dmitry Kopats   +3 more
core   +1 more source

Is Trust in Banks in Slovenia Put to the Test?

open access: yesNaše Gospodarstvo, 2015
The question of the banking system’s stability in connection to trust since the 2008 crisis has been the subject of many debates seeking to find permanent solutions to banking system problems, as the current situation affects bank customers’ behavior ...
Taškar Beloglavec Sabina, Šebjan Urban
doaj   +1 more source

Advances in Thermal Modeling and Simulation of Lithium‐Ion Batteries with Machine Learning Approaches

open access: yesAdvanced Intelligent Discovery, EarlyView.
Heat generation in lithium‐ion batteries affects performance, aging, and safety, requiring accurate thermal modeling. Traditional methods face efficiency and adaptability challenges. This article reviews machine learning‐based and hybrid modeling approaches, integrating data and physics to improve parameter estimation and temperature prediction ...
Qi Lin   +4 more
wiley   +1 more source

Effects of Embarrassment on Self-Serving Bias and Behavioral Response in the Context of Service Failure

open access: yesBehavioral Sciences
Previous research has focused on examining embarrassment in sensitive product purchase situations. Although embarrassment is a widespread emotion in consumption situations, few studies have explored its impact on service encounters, especially in the ...
Kai-Chieh Hu, Hsin-Lin Tsai
doaj   +1 more source

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