Results 91 to 100 of about 169,200 (291)
Analysis of the Multi-server Markov Queueing System with Unlimited Buffer and Negative Customers
, 2007 Consideration was given to the multi-server queuing system with unlimited buffer, Markov input flow, and Markov (general) process of servicing all customers on servers with the number of process states and intensities of the inter-phase passage ...
P. P. BOCHAROV +3 more
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The Psychology of Queuing for Self-Service: Reciprocity and Social Pressure
Administrative Sciences, 2018 Many services are provided in the form of self-service. In self-service, customers simultaneously become the sole producer and a consumer of a service.
Hanyeong Kim, Yun Shin Lee, Kun Soo Park
doaj +1 more source
Agribusiness, EarlyView.ABSTRACT Native plants offer a variety of aesthetic (e.g., fall colour, fruit, flowers) and functional benefits (e.g., pollinator friendly, wildlife friendly, water management). How these benefits influence consumer choice and perceived value of native versus introduced plants is not well understood.
Alicia Rihn +3 more
wiley +1 more source
Negative emotions and their effect on customer complaint behaviour [PDF]
Journal of Service Management, 2011 PurposeThis study aims to investigate pre‐complaint situations and has a threefold purpose: to identify a set of negative emotions experienced in unfavourable service experiences, to examine the patterns of these negative emotions and to link these negative emotions to complaint behaviour.Design/methodology/approachTo fulfil the threefold purpose ...
openaire +2 more sources
Does a Specialized Niche Market Vegetable Processor Enjoy Bargaining Power?
Agribusiness, EarlyView.ABSTRACT Agribusiness companies may achieve competitive advantage through specialization within niche markets. One such niche is the fresh‐cut fruit and vegetable market, which has been steadily growing in Germany. This study examines whether the specialization of a German fresh‐cut producer grants it with market power within this niche market.
Nikolas Bublik +3 more
wiley +1 more source
Identifying Customer's Attitude Toward Online Shopping In Shahrvand Chain Stores [PDF]
مطالعات مدیریت بهبود و تحول, 2006 This article is based on a field survey concerning identifying customer's attitude toward online shopping in Shahrvand Chain stores that mainly intends to answer to following questions: 1- How is the Shahrvand Chain stores customers' attitude toward ...
zohreh dehdashti shahrokh +1 more
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Agribusiness, EarlyView.ABSTRACT This paper explores Swedish consumers' protein preferences by estimating the willingness‐to‐pay (WTP) for minced meat and plant‐based proteins in pasta sauce from an in‐store experiment (n = 206) and an online discrete choice experiment (n = 517). On average, the WTP was highest for minced meat.
Emilia Mattsson +3 more
wiley +1 more source
PERCEPTION OF THE CUSTOMERS UPON SERVICES PROVIDED BY THE DIVISION OF G.R.O IN LOR IN BUSINESS RESORT AND SPA [PDF]
, 2011 Maharani Dyah Megawati. C9306072. Perception of the Customers Upon Services Provided by the Division of GRO in Lor In Business Resort and Spa. English Diploma Program, Faculty of Letters and Fine Arts, UNS.
Megawati , Maharani Dyah
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Analysis of Discrete-time queues with correlated arrivals, negative customers and server interruption [PDF]
, 2015 This paper analysis a discrete time infinite capacity queueing system with correlated arrival and negative customers served by two state Markovian server. Positive customers are generated according to the first order Markovian arrival
Senthil Vadivu, A. +5 more
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HabitatThe high-quality service is provided for customers to achieve customer’s satisfaction goals which actually could be mediated by their emotion. Therefore, to increase the customer satisfaction, the company need to pay attention to the quality service that
Dwi Retno Andriyani
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