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Perceived service quality

International Journal of Quality & Reliability Management, 2007
PurposeThe purpose of this paper is to show how firms can enhance their service quality to increase customer satisfaction and thus financial performance? In answer to this question, four factors (i.e. employees, perceived service quality, customers, and financial performance) are critical to the success of service firms. The purpose of this research is
Dong Kyoon Yoo, Jeong Ah Park
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Nativity and Perceived Healthcare Quality

Journal of Immigrant and Minority Health, 2015
Perceptions of healthcare quality are lower among foreign- than US-born individuals. The objective of the study was to identify possible explanations for this disparity. Data were from 6202 respondents to cycles 1 and 2 of the Health Information National Trends Survey 4 conducted 2011-2013, including 5425 US-born and 777 foreign-born respondents ...
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Exploring perceived quality in software organizations

2011 FIFTH INTERNATIONAL CONFERENCE ON RESEARCH CHALLENGES IN INFORMATION SCIENCE, 2011
Software projects have four main objectives; produce required functionalities, with acceptable quality, in budget and in schedule. Usually these objectives are implemented by setting requirements for the software projects, and working towards achieving these requirements as well as possible.
Jussi Kasurinen   +3 more
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Data compression and perceived quality

IEEE Signal Processing Magazine, 1995
Discusses image compression and the block compression algorithm (BCA). The power spectrum, Bode diagram, or modulation transfer function (MTF) for the transmitted, reconstructed signal are the usual measures of system resolution. Any one of these resolution measures is often nearly identical for the ordinary signal and that for which the BCA is used ...
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Perceived Conference Quality

2018
Abstract Rivalry among conference centers has greatly increased in the past few years. It is thus important to adequately comprehend the critical characteristics of conferences, including those associated with their facilities and services.
Shiva Hashemi   +2 more
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Perceived service quality, perceived value and recommendation

Library Management, 2008
PurposeThe purpose of the present study is to propose a conceptual model and empirically test the relationships between perceived service quality, perceived value, and recommendation in the public library setting.Design/methodology/approachThe LibQUAL+TM 2004 instrument was administered to 439 Canadian public library users.FindingsThe results show that
Riadh Ladhari, Miguel Morales
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Perceived quality of channel zapping.

2006
Electrical Engineering, Mathematics and Computer ...
Kooij, R.E., Ahmed, K., Brunnström, K.
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Perceived quality of life in schizophrenia: Relationships to sleep quality

Quality of Life Research, 2004
We examined the relationship between perceived quality of life (QOL) and subjective quality of sleep among schizophrenia patients, and its relation to symptom severity, side effects and emotional distress. One hundred and forty five schizophrenia patients were comprehensively evaluated with standardized measures of symptom severity, adverse effects ...
Michael, Ritsner   +3 more
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Test case quality as perceived in Sweden

Proceedings of the 5th International Workshop on Requirements Engineering and Testing, 2018
In order to reach an acceptable level of confidence in the quality of a software product, testing of the software is paramount. To obtain "good" quality software it is essential to rely on "good" test cases. To define the criteria for what make up for a "good" test case is not a trivial task.
Anders Adlemo, He Tan, Vladimir Tarasov
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Maintaining perceived quality for interactive tasks

SPIE Proceedings, 2003
A major challenge in Virtual Reality is to achieve realism at interactive rates. However, the computational time required for realistic image synthesis is significant, precluding such realism in real-time. This paper demonstrates a concept that may be exploited to reduce rendering times substantially without compromising perceived visual quality in ...
Kirsten Cater, Alan Chalmers
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