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A Tale of Two QFDs

Quality Management Journal, 1998
Quality function deployment (QFD) has become a widely used tool in the production development process. It helps design teams gather the wants and needs of the customer and organize and utilize these data so that a product that satisfies the customer wil..
Tammy North Comstock, Kevin Dooley
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In Search of QFD

3rd International Conference on Design Theory and Methodology, 1991
Abstract Development and application of new design methodologies to improve product and process is not foreign to GE. Yet, when Don Clausing and representatives from FORD introduced us to QFD, we were puzzled by the level of interest on the part of these people and others. Much of what we heard sounded like practical common sense methods.
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Analytical approaches to QFD

Manufacturing Engineer, 1999
Quality function deployment (QFD) provides a means of translating customer requirements into technical requirements for each stage of a product development or service department. However, it is not an easy tool to use. The authors outline how other analytical techniques can be combined with QFD to resolve some of its drawbacks.
V. Bouchereau, H. Rowlands
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The “QFD/FMEA interface”

European Journal of Innovation Management, 1998
The intention of this paper is to propose a methodology for interactions between the two quality tools of quality function deployment (QFD) and failure mode effects analysis (FMEA), and place an emphasis on their common features. The paper will also emphasise the value that both tools have when used throughout the product development cycle.
D.M. Ginn   +3 more
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Integrated approaches of BWM-QFD and FUCOM-QFD for improving weighting solution of design matrix

Journal of Intelligent Manufacturing, 2021
Quality Function Deployment (QFD) is commonly used to translate customer requirements into design specifications in the product conceptual design phase. House of Quality (HOQ) is an essential part of QFD to map different requirements of product solutions using a design relationship matrix.
Hamid Reza Fazeli, Qingjin Peng
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Integration of CRM and QFD

The TQM Journal, 2008
PurposeThe purpose of this paper is to propose an integrated model of quality function deployment (QFD) and customer relationship management (CRM) for design and delivery processes.Design/methodology/approachAfter the literature review, the elements of a CRM business cycle were integrated with different phases in QFD.
Arash Shahin, Payam Nikneshan
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Improving the Rationale Capture Capability of QFD

Engineering with Computers, 2000
The goals of Design Rationale Capture (DRC) are improving design quality and reducing design time. These general goals have led to the design of many DRC techniques originating from research in various design and other related disciplines. However, little evidence about attaining these goals or about their usability or utility in practice has been ...
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Improving the QFD Methodology

2020
The paper discusses the theoretical provisions and practical recommendations for the implementation, development and use of QFD analysis to improve the competitive ability of the organization and customer satisfaction, explored the application of Weber–Fechner law.
Yury S. Klochkov   +2 more
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QFD at Loral Aeronutronic

Proceedings of 1994 IEEE International Engineering Management Conference - IEMC '94, 2002
Engineering organizations that want to improve their processes, develop new procedures, or reengineer systems must look to their internal and external customers. They need to be intimately familiar with the needs and wants of those who receive their products and services.
D.J. Braun, J.P. Chihorek
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QFD Case Histories

2014
Reading Quality Function Deployment case studies can be useful for understanding how professionals applied QFD and what the specific findings were. In this chapter, we take a look at eight real QFD projects, four in detail and four others briefly. However, imaginary names have been used for the companies involved.
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