Results 171 to 180 of about 10,273 (219)
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Quality Engineering, 1999
Quality function deployment (QFD) is a simple total quality management tool used to disseminate the customer's view of quality from early phases of the design cycle and throughout the product's entire life cycle. This article uses sensitivity analysis t..
Kinnar K. Ghiya +2 more
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Quality function deployment (QFD) is a simple total quality management tool used to disseminate the customer's view of quality from early phases of the design cycle and throughout the product's entire life cycle. This article uses sensitivity analysis t..
Kinnar K. Ghiya +2 more
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The TQM Journal, 2008
PurposeThe purpose of this paper is to propose an integrated model of quality function deployment (QFD) and customer relationship management (CRM) for design and delivery processes.Design/methodology/approachAfter the literature review, the elements of a CRM business cycle were integrated with different phases in QFD.
Arash Shahin, Payam Nikneshan
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PurposeThe purpose of this paper is to propose an integrated model of quality function deployment (QFD) and customer relationship management (CRM) for design and delivery processes.Design/methodology/approachAfter the literature review, the elements of a CRM business cycle were integrated with different phases in QFD.
Arash Shahin, Payam Nikneshan
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2020
The paper discusses the theoretical provisions and practical recommendations for the implementation, development and use of QFD analysis to improve the competitive ability of the organization and customer satisfaction, explored the application of Weber–Fechner law.
Yury S. Klochkov +2 more
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The paper discusses the theoretical provisions and practical recommendations for the implementation, development and use of QFD analysis to improve the competitive ability of the organization and customer satisfaction, explored the application of Weber–Fechner law.
Yury S. Klochkov +2 more
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Improving the Rationale Capture Capability of QFD
Engineering with Computers, 2000The goals of Design Rationale Capture (DRC) are improving design quality and reducing design time. These general goals have led to the design of many DRC techniques originating from research in various design and other related disciplines. However, little evidence about attaining these goals or about their usability or utility in practice has been ...
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2014
Reading Quality Function Deployment case studies can be useful for understanding how professionals applied QFD and what the specific findings were. In this chapter, we take a look at eight real QFD projects, four in detail and four others briefly. However, imaginary names have been used for the companies involved.
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Reading Quality Function Deployment case studies can be useful for understanding how professionals applied QFD and what the specific findings were. In this chapter, we take a look at eight real QFD projects, four in detail and four others briefly. However, imaginary names have been used for the companies involved.
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Proceedings of 1994 IEEE International Engineering Management Conference - IEMC '94, 2002
Engineering organizations that want to improve their processes, develop new procedures, or reengineer systems must look to their internal and external customers. They need to be intimately familiar with the needs and wants of those who receive their products and services.
D.J. Braun, J.P. Chihorek
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Engineering organizations that want to improve their processes, develop new procedures, or reengineer systems must look to their internal and external customers. They need to be intimately familiar with the needs and wants of those who receive their products and services.
D.J. Braun, J.P. Chihorek
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Robustness indices and robust prioritization in QFD
Expert Systems with Applications, 2009The prioritization of engineering characteristics (ECs) provides an important basis for decision-making in QFD. However, the prioritization results in the conventional QFD may be misleading since it does not consider the uncertainty of input information.
Kim, DH, Kim, KJ
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Development of QFD Methodology
2017QFD analysis of the installation process of the gearbox locking mechanism for “Nissan” cars (“Garant Consul”) with account of the competition factors and the Weber-Fechner law.
Frolova Elena +4 more
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QFD for customer-focused requirements engineering
Journal of Lightwave Technology, 2004Here an overview of the state of the art of QFD in software development or also called software QFD is given. The differences between classic QFD in manufacturing industries and software QFD are described. Following certain software specific QFD models (Zultner, Shindo, Ohmori, Herzwurm and Schockert), which can be considered as the most appreciated ...
Georg Herzwurm +2 more
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การปรับปรุงคุณภาพการออกแบบและวางแผนก่อสร้างบ้านพักอาศัยแบบเดี่ยวโดยใช้หลักการ QFD
ธุรกิจรับสร้างบ้านพักอาศัยเป็นธุรกิจที่มีการแข่งขันสูง ผู้ประกอบการหลายรายพบว่าลูกค้าไม่พอใจกับแบบที่ออกให้และไปติดต่อกับผู้ประกอบการรายอื่น บางครั้งพบว่า แบบยากในการก่อสร้างและสิ้นเปลืองทรัพยากรอย่างมาก ผู้วิจัยได้ทดลองประยุกต์ใช้หลักการ QFD กับกรณีศึกษาเพื่อแก้ปัญหาดังกล่าว โดยรวบรวมประเด็นความต้องการของกลุ่มลูกค้าเป้าหมาย เก็บข้อมูลโดยใช ...openaire +1 more source