Results 211 to 219 of about 1,055,859 (219)
Some of the next articles are maybe not open access.
Perceived service quality in bus transit service: A structural equation approach
Transport Policy, 2013Juan de Oña, Laura Eboli, Rocio de Oña
exaly
Loyalty toward online food delivery service: the role of e-service quality and food quality
Journal of Foodservice Business Research, 2019Dwi Suhartanto +2 more
exaly
Towards an understanding of total service quality in hotels
International Journal of Hospitality Management, 2007Hugh Wilkins +2 more
exaly
A measure of service quality for retail stores: Scale development and validation
Journal of the Academy of Marketing Science, 1996exaly
A Conceptual Model of Service Quality
International Journal of Operations and Production Management, 1988exaly
E‐service quality: a model of virtual service quality dimensions
Managing Service Quality, 2003exaly
Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector
Tourism Management, 2007exaly
Service quality models: a review
International Journal of Quality and Reliability Management, 2005exaly