Results 231 to 240 of about 1,004,171 (268)
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Service quality in TINA-quality of service trading in open network architecture
Proceedings First International Enterprise Distributed Object Computing Workshop, 1998Enterprise level QoS issues are discussed, from which QoS evolution paths are derived. Service level QoS issues are identified and they have been studied as apart of service quality issues in TINA service architecture. TINA stream binding and its role in the TINA QoS framework are presented.
Takeo Hamada +5 more
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Quality Engineering in AI Services
2022This short paper discusses some of the challenges in testing AI systems, proposes some good practices and advocates a shift to a customer-driven approach, driven by problems customers need to solve rather than problems engineers can solve.
Fabio Casati, Boualem Benatallah
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Quality of Services to Children
Pediatrics, 1977My recent experience in evaluating private and public institutions for the care and treatment of mentally retarded and emotionally disturbed children for the U.S. Department of Justice has demonstrated widespread abuses in programs dealing with such children.
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Service Delivery and Service Quality in Radiology
Journal of the American College of Radiology, 2007ecause radiology departments are ow often considered revenue ceners, it is important for radiologists o understand customer service deivery and quality and what is reuired for customer satisfaction. nce you have identified your cusomers and how they assess you, ou should put into place processes o improve your service to them nd to satisfy these ...
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An Approach to Quality of Service
2004Network Quality of Service (QoS) criteria of interest include conventional metrics such as throughput, delay, loss, and jitter, as well as new QoS criteria based on power utilization, reliability and security. In this paper we suggest a theoretical framework for the characterization and comparison of adaptive routing algorithms which use QoS as the ...
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Service quality evaluation by service quality performance matrix
Total Quality Management & Business Excellence, 2003Excellent service quality and high customer satisfaction is the key issue and challenge for today's service industry. Customer perception (satisfaction) and customer expectation (importance) determines the service quality performance. Questionnaires help service providers to realize their service quality performance, and the weighted average of ...
Y. H. Hung, M. L. Huang, K. S. Chen
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Quality of service issues in Internet Web services
IEEE Transactions on Computers, 2002Editorial special section on "Quality of Service Issues in Internet Web Services"
Marco Conti +3 more
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The Quality Dimension. Evaluating Quality of Service and Quality of Life in Human Services
The British Journal of Social Work, 1992SUMMARY This paper addresses the issues, for those involved in planning and managing human services, of evaluating the quality of such services as part of the service provision process. It begins by examining the nature of quality itself and moves on to look at the links between quality of life and quality of service in human services. It then assesses
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Service industry systems and service quality
2001No ...
Wetzels, M.G.M., de Ruyter, J.C.
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