Results 51 to 60 of about 517,690 (288)
Customers repurchase intention formation in e-commerce [PDF]
SA Journal of Information Management, 2016 Background: Electronic loyalty (e-loyalty) has become important in the context of electronic commerce (e-commerce) in recent years. Loyal customers bring long-term revenue to companies and are known to be a valuable asset to them. However, firms lose their customers in a competitive environment on the Internet because of a lack of trust, satisfaction ...
Nader S. Safa, Rossouw von Solms
openaire +3 more sources
Determinants of Customer Eco‐Friendly Goods Consumption in the Hospitality and Tourism Industry
Business Strategy and the Environment, EarlyView.ABSTRACT This study investigates the key attributes of eco‐friendly products in the hospitality and tourism industries and examines the impact on consumer behavior through a three‐study approach. Study I utilized principal component analysis and identified five key factors: price relevance, external charm, visual attention, product symbolism, and ...
Jiyoung Lee +3 more
wiley +1 more source
E-Jurnal Manajemen, 2018 Penelitian ini bertujuan untuk menjelaskan peran customer satisfaction dalam memediasi pengaruh online trust terhadap repurchase intention pada konsumen florist online.
Putu Sonia Chandra Devi +1 more
doaj +1 more source
APTISI Transactions on Management (ATM)This study aims to ascertain how repurchase intention is impacted by product quality, viral marketing, and customer experience. The study population con- sists of customers who have made repeat purchases.
Maribeth Adela, Meylani Tuti
semanticscholar +1 more source
Innovative Marketing, 2023 E-commerce has altered how people purchase because of the growth of the internet. Nowadays, customers prefer shopping online rather than visiting physical stores.
Dam Tri Cuong
semanticscholar +1 more source
Climate Change Risks and Customer Concentration: Evidence From US‐Listed Firms
Business Strategy and the Environment, EarlyView.ABSTRACT While prior studies have investigated climate risks in supply chains, customer ESG pressures, and shared climate exposure, this paper is, to the best of our knowledge, the first to provide direct empirical evidence on the relationship between climate change risks and firms' customer concentration.
Thi Thuy Trang Nguyen +2 more
wiley +1 more source
The influence of cognitive satisfaction on the relationship between salesperson presentation skills and customer's intention to repurchase [PDF]
, 2007 The application of sales presentation skills by the sales force during their interaction with customers in the sales situation can have a significant effect on customer intention to repurchase in the Malaysian Computer retail business.
Abd Wahid, Nabsiah +2 more
core
The Influence of Perceived Value, And Trust on Wom and Its Impact on Repurchase Intention
Revista de Gestão Social e AmbientalObjective: to analyze the relationship between Perceived Value to WoM, trust to WoM and Repurchase Intention of Coffee Shop. Theoretical Framework: This study uses a consumer behavior framework, especially the theory of reason action and word of mouth.
Innocentius Bernarto +3 more
semanticscholar +1 more source
Jurnal Informasi dan Teknologi, 2023 This research aims to see whether there is an influence of advertising, celebrity endorsers, and online consumer reviews on repurchase intention. This research takes the population, namely e-commerce consumers, throughout Indonesia.
Jurnal Informasi +6 more
semanticscholar +1 more source
ESG Assurance and Dividends: Evidence From 18 Countries in Africa
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the impact of environmental, social and governance (ESG) assurance on a firm's dividend payout policies within the unique African context. Using a staggered difference‐in‐differences (DiD) model, this study examines how voluntary third‐party assurance of ESG reports influences firms' dividend payout policies compared to ...
Samuel Karanja Kogi, June Cao
wiley +1 more source