Results 221 to 230 of about 163,030 (316)
Assessing food procurement greenhouse gas emissions and food waste in UK fine dining.
Clean Food SystZick A, Schmidt R X, Reynolds C.
europepmc +1 more source
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Influence of robots service quality on customers' acceptance in restaurants
Asia Pacific Journal of Marketing and Logistics, 2023PurposeThis study aims to examine the impact of AI service robots on restaurant customers' engagement and acceptance and the moderating role of robot anthropomorphism on the relationship between AI robot service quality and customer engagement.Design ...
Tejas R. Shah +2 more
semanticscholar +1 more source
Management Sciences, 2022
Restaurant delivery platforms collect customer orders via the Internet, transmit them to restaurants, and deliver the orders to customers. They provide value to restaurants by expanding their markets, but critics claim they destroy restaurant profits by ...
P. Feldman +2 more
semanticscholar +1 more source
Restaurant delivery platforms collect customer orders via the Internet, transmit them to restaurants, and deliver the orders to customers. They provide value to restaurants by expanding their markets, but critics claim they destroy restaurant profits by ...
P. Feldman +2 more
semanticscholar +1 more source
Robots at your service: value facilitation and value co-creation in restaurants
International Journal of Contemporary Hospitality Management, 2022Purpose This paper aims to understand the process of guest-robot value co-creation in the restaurant context. It empirically examines the guest perception of value facilitation by service robots and its impact on guest value co-creation and advocacy ...
Xiya Zhang, M. Balaji, Yangyang Jiang
semanticscholar +1 more source
Leveraging “human-likeness” of robotic service at restaurants
, 2021Despite the rise of human-robot interaction research, the mixed findings of human-likeness in consumer evaluation exist. Focusing on the restaurant sector, this research investigates how service robots’ varying levels of human-likeness of attributes (i.e.
Lu Lu, Pei Zhang, Tingting Zhang
semanticscholar +1 more source
Journal of Hospitality Marketing & Management, 2021
The COVID-19 pandemic has severely affected the restaurant industry due to enforced closures and limitations on social gatherings, prompting restaurateurs to innovate and adapt in order to ensure the viability of their businesses.
Stephanie Hui-Wen Chuah +2 more
semanticscholar +1 more source
The COVID-19 pandemic has severely affected the restaurant industry due to enforced closures and limitations on social gatherings, prompting restaurateurs to innovate and adapt in order to ensure the viability of their businesses.
Stephanie Hui-Wen Chuah +2 more
semanticscholar +1 more source
Asia-Pacific Journal of Business Administration, 2022
PurposeThis study aims at analyzing the impact of green restaurants' sustainable practices (food safety, food sustainability practices, food quality, and environmental sensitivity) on consumer satisfaction and revisit intention.Design/methodology ...
P. Chaturvedi +3 more
semanticscholar +1 more source
PurposeThis study aims at analyzing the impact of green restaurants' sustainable practices (food safety, food sustainability practices, food quality, and environmental sensitivity) on consumer satisfaction and revisit intention.Design/methodology ...
P. Chaturvedi +3 more
semanticscholar +1 more source
, 2021
Online food-delivery platforms provide accessible marketplaces for fast-food restaurants. However, who should take charge of logistics, especially when there is increasing consumption of plastic containers, utensils, and other single-use items?
Baozhuang Niu +4 more
semanticscholar +1 more source
Online food-delivery platforms provide accessible marketplaces for fast-food restaurants. However, who should take charge of logistics, especially when there is increasing consumption of plastic containers, utensils, and other single-use items?
Baozhuang Niu +4 more
semanticscholar +1 more source
Tourism Management, 2020
Tourists with dissimilar cultural backgrounds think and behave differently. Precisely capturing and correctly understanding the cultural difference will help tourism managers generate greater customer satisfaction and increased business revenue.
S. Jia
semanticscholar +1 more source
Tourists with dissimilar cultural backgrounds think and behave differently. Precisely capturing and correctly understanding the cultural difference will help tourism managers generate greater customer satisfaction and increased business revenue.
S. Jia
semanticscholar +1 more source