Results 21 to 30 of about 465,479 (269)
Frontiers in Psychology, 2022 PurposeGiven the digital transformation of service businesses by providing online food services and the influence of online reviews on consumers’ purchasing decisions, this study examines how service recovery attributes in different stages influence ...
Jie Gao, Lixia Yao, Xiao Xiao, Peizhe Li
doaj +1 more source
Inhibition of Ce3+ on Stress Corrosion Crack of High Strength Aluminum Alloy
Cailiao gongcheng, 2017 The stress corrosion cracking (SCC) susceptibility of 7A04 high strength aluminum alloy in 3.5% (mass fraction) NaCl solution and the Ce3+ inhibition of SCC were investigated by slow stress rate test(SSRT), using constant current polarization ...
LI Wen-ting +4 more
doaj +1 more source
Monaldi Archives for Chest Disease, 2015 Object of this study was to evaluate the efficacy of multiprofessional meetings in order to improve patients’ knowledge about cardiovascular diseases, risk factors and correct lifestyle in a Cardiovascular Rehabilitation Department.
Katia Rinero +4 more
doaj +1 more source
Journal of Theoretical and Applied Electronic Commerce Research, 2021 With the rapid growth of express delivery industry, service failure has become an increasingly pressing issue. However, there is a lack of research on express service failure risk assessment within the Failure Mode and Effects Analysis (FMEA) framework ...
Hongmei Shan +3 more
doaj +1 more source
Administrative Sciences, 2023 Empathy as an influencing factor of consumer behaviour has mostly been analysed from an empathetic employee’s perspective. Empirical investigations into customer empathy in the context of failed service interactions are still scarce.
Neele Inken Abend +2 more
doaj +1 more source
Implementing Health‐Related Quality of Life Assessment in Pediatric Oncology: A Feasibility Study
Pediatric Blood &Cancer, EarlyView.ABSTRACT Background There is growing interest in embedding health‐related quality of life (HRQoL) assessment and patient‐reported outcome measures (PROMs) within clinical cancer care. This study evaluated the feasibility, acceptability, and usability of implementing an electronic PROM (ePROM) platform to measure HRQoL in children with cancer ...
Mikaela Doig +13 more
wiley +1 more source
Current Status and Future Issues in Research on Co-Creation in Service Recovery (CCSR)
Maketingu Janaru, 2020 Customers play an increasingly critical role in companies’ value creation activities. Customer co-creation activities can take place across the entire value chain, in both service delivery and the recovery process after a service failure.
Yi Ko
doaj +1 more source
By dawn or dusk—how circadian timing rewrites bacterial infection outcomes
FEBS Letters, EarlyView.The circadian clock shapes immune function, yet its influence on infection outcomes is only beginning to be understood. This review highlights how circadian timing alters host responses to the bacterial pathogens Salmonella enterica, Listeria monocytogenes, and Streptococcus pneumoniae revealing that the effectiveness of immune defense depends not only
Devons Mo +2 more
wiley +1 more source
PERSPECTIVES OF SERVICE FAILURES IN FINANCIAL SERVICES
Psychology and Education Journal, 2021 Banking & Finance is a significant contributor to the service sector and it also has its own service loss phenomena. The research carried out on the backgrounds and outcomes that affect the actions of workers specifically suggests a widespread pattern of service delivery failures.
openaire +2 more sources
Cell wall target fragment discovery using a low‐cost, minimal fragment library
FEBS Letters, EarlyView.LoCoFrag100 is a fragment library made up of 100 different compounds. Similarity between the fragments is minimized and 10 different fragments are mixed into a single cocktail, which is soaked to protein crystals. These crystals are analysed by X‐ray crystallography, revealing the binding modes of the bound fragment ligands.
Kaizhou Yan +5 more
wiley +1 more source