The Role of Relative Deprivation and Attribution Style in the Relationship between Organizational Fairness and Employees’ Service Innovation Behavior [PDF]
The basis of organizational innovation is employee innovation, which is of great significance for organizations to gain a competitive advantage. At present, the research on the influencing factors of employee service innovation behavior is increasing ...
Zhao Li +3 more
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Service Innovation, Inter-organizational Trust, and Performance in Hospital Platforms: Social Network and Agency Perspectives [PDF]
Service industries contribute significantly to the economic, social, and even life aspect of the world. However, service innovation has been rarely discussed in healthcare context, especially in the digital healthcare context Service innovation needs to ...
Jianhong He, Chenxu Hu, Chih-Chen Lin
doaj +2 more sources
Research on the Impact of Customer Participation in Virtual Community on Service Innovation Performance— The Role of Knowledge Transfer [PDF]
Internet technology has given birth to continuous changes in business model and format innovation. With increasingly critical consumers, blowout development model and format innovation, enterprises are increasingly aware of the importance of customer ...
Jianhua Wang, Jianhua Wang
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The increase in older people in the UK will increase the need for mental health services to run efficient, high-quality services. Multi-disciplinary team assessments, although not new, provide a method of increasing the capacity to see referrals. Two similar systems of multi-disciplinary team assessments from North Yorkshire are reported with evidence ...
Chris Simpson, Prasanna De Silva
+18 more sources
Service Innovation and Service Innovation Performance: A Study of Banking Services [PDF]
This study empirically examines the relationship between service innovation and service innovation performance. Typology of service innovation (SI) based on new service offering/product (NSO), new service process (NSP) and new service business model ...
Muhammad Imran Hanif (Corresponding author) +1 more
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How do digital platform capabilities affect service innovation in service manufacturing firms? The role of knowledge creation and environmental uncertainty. [PDF]
The recent wave of scientific and technological revolutions, coupled with industrial advancements, has catalyzed the rise of service-oriented manufacturing enterprises in China.
Xuexin Liu, Lihua Jiang
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Research on the Upgrading Path of Emerging Industry Innovation Service Network [PDF]
Innovation service network is the inevitable result of the collaborative cooperation of innovation service subjects, and also an important strategic resource for innovation activities in emerging industries. The research of innovation service network has
Li Yue, Xu Huijie, Zhou Yan
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This article describes the establishment of a monthly meeting of a group of psychiatrists and other agencies involved in the delivery of emergency out-of-hours care in general adult and old age psychiatry. The meetings are a source of advice, information, opinion and support regarding on-call issues.
Nicola Foster, Andrew Lee
+6 more sources
The Role of Total Quality Management Practices in Improving Service Recovery Performance through Service Innovation in Jordan’s Five-Star Hotels [PDF]
Although the importance of Total Quality Management (TQM) practices in improving hotel service performance is well known since it is a key to achieving service excellence, the role of TQM practices in improving service recovery performance through ...
Mukhles M. Al-Ababneh +3 more
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Upaya Pengembangan Inovasi Melalui Jaringan Inovasi Pelayanan Publik
The Public Service Innovation Network is a form of cooperation in the development of public service innovations that are run between related agencies, as an effort so that all parties are connected to each other in the development of public service ...
Haerana Haerana +3 more
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