Results 11 to 20 of about 1,735,027 (279)
Services and services innovation [PDF]
We have witnessed a dramatic transformation of the US and western European economies in just twenty years. Built on manufacturing, today these are indubitably services-based economies. The transformation raises a number of important issues for economists, and for evolutionary economists in particular for they have long highlighted the importance of ...
Faïz Gallouj, Paul Windrum
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A bibliometric review of service innovation: Constituting research themes
Service innovation has been seen as a significant source of competitive advantage between the market and the business since its inception over two decades ago.
Oanh Thi Hoang Truong +2 more
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ACHIEVING SERVICE RECOVERY THROUGH SERVICE INNOVATION: THE CRITICAL ROLE OF EMPLOYEE EMPOWERMENT
Research in service recovery and service innovation has attracted significant attention in recent years but few studies have focused on achieving service recovery through service innovation.
Mukhles M. Al-Ababneh +3 more
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Although the literature highlights the role of ties with service intermediaries in facilitating firms’ search for innovation, the relationship between these ties and exploratory versus exploitative service innovation remains unclear.
Lin Wang +5 more
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Understanding Innovation in Education: A Service Co-Production Perspective
Innovation in education has been heavily focused on pedagogical, technological, or regulatory elements, while service innovation relates to other elements involving interpersonal and community co-production too. This paper provides a conceptual framework
Luis Rubalcaba
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Designing a Service Innovation Model Based on Customer Value Co-creation in the Hospitality Industry [PDF]
Objective Innovation is an important factor influencing customers' desire to co-create value. Innovation can stimulate the motive and interest of organizations (here hotels) to co-create value with their customers.
Meysam Fakharyan +2 more
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Previous studies have established the relationship between service innovation orientation, open innovation and innovation performance in context of manufacturing firms.
Mohammad Jamal Khan +3 more
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Service Innovations Targeting NEETs: A Systematic Review
Exclusion from education, employment or training is a complex global challenge with major negative consequences for society and the individuals affected.
Erik Hagaseth Haug +4 more
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Innovation in Services - Theoretical Approach [PDF]
The aim of this article is to present the evolution of theoretical studies on service innovation. The author also attempts to put these different approaches to service innovation into order and to indicate the possible forms of service innovation that ...
Wyszkowska-Kuna Joanna
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The purpose of this research was to determine Kebonpedes District government's strategy in improving the quality of public services through service innovation programs.
Siti Mulya Mutiara +2 more
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