Results 261 to 270 of about 1,041,939 (309)

Service quality

2022
Edwin N. Torres, Tingting Zhang
openaire   +2 more sources

Strategies for Service Quality

International Journal of Health Care Quality Assurance, 1995
That someone can make you feel good is a quality in itself. There has been much talk within British government circles for example, about the feel‐good factor, which is constantly reminding us that it is just around the corner! Whether or not we can believe in this is another matter, but it certainly displays an awareness that making other people feel ...
openaire   +1 more source

Quality of Service Routing

2003
Constraint-based routing is an invaluable part of a full- fledged Quality of Service architecture. Unfortunately, QoS routing with multiple additive constraints is known to be a NP-complete problem. Hence, accurate constraint-based routing algorithms with a fast running time are scarce, perhaps even non-existent.
Van Mieghem, P.F.A. (author), Kuipers, F.A. (author), Korkmaz, T (author), Krunz, M (author), Curado, M (author), Monteiro, E (author), Masip-Bruin, X (author), Sole-Pareta, J (author), Sanchez-Lopez, S (author)   +8 more
openaire   +3 more sources

Quality-of-Service

2020
Stefan Rommer, Catherine Mulligan, Peter Hedman, Magnus Olsson, Lars Frid, Shabnam Sultana   +5 more
openaire   +1 more source

Measuring Service Quality in IT Services

Journal of Professional Services Marketing, 1998
ABSTRACT Recent growth of personal computing and networked systems have resulted in Information Systems (IS) departments facing a heavy demand on their services. Based on internal marketing concepts, IS services need to use a measure of service quality for their internal customers. Studies carried out recently, suggest SERVQUAL as a possible measure of
openaire   +1 more source

Enhancing Service Quality Through Integrated Services Martketing

2007 IEEE International Conference on Service Operations and Logistics, and Informatics, 2006
Service quality is often conceptualized as the comparison of service expectations with actual performance perceptions. Emphasis is placed on the combined attitudinal construct of service quality, highlighting cognitive and affective components. The aim of this study is to evaluate these expectations and perceptions from the point of view of franchisees
openaire   +1 more source

service quality

Journal of Quality Assurance in Hospitality & Tourism, 2000
openaire   +2 more sources

Time to add screening for financial hardship as a quality measure?

Ca-A Cancer Journal for Clinicians, 2021
Cathy J Bradley, K Robin Yabroff, Ya-Chen Tina Shih   +2 more
exaly  

Quality in Service

Journal For Healthcare Quality, 1988
openaire   +2 more sources

Service Quality

Journal of Customer Service in Marketing & Management, 1997
Alain Genestre, Paul Herbig
openaire   +1 more source