Relationship of components of forensic service users' experience of recovery [PDF]
, 2020 Section A A literature review considering the role of interpersonal relationships in forensic service users’ accounts of recovery. A systematic literature search identified twenty studies with qualitative descriptions of forensic service user recovery ...
Woodcock, A.
core
A Two‐Stage Plasma Biomarker Algorithm Reduces Amyloid PET Use and the p‐Tau217 Gray Zone
Annals of Clinical and Translational Neurology, EarlyView.ABSTRACT Objective Plasma p‐Tau217 leaves 30%–50% of patients in an indeterminate “gray zone” often requiring Aβ‐PET. We developed GRAD (Gatekeeper‐Reflex for Alzheimer's Disease), a two‐stage Aβ‐positivity prediction model to improve classification while reserving Aβ‐PET for residual uncertainty.
Harthik Parankusham +7 more
wiley +1 more source
Cogent Business & ManagementChatbots increasingly handle frontline service encounters in which consumers seek help, resolve problems, and evaluate providers, making consumer emotion important for understanding automated service experience.
Rhesa Muhammad Ramadhan +1 more
doaj +1 more source
The effect of ethical leadership on service recovery performance: A moderated mediation model of organizational virtuousness and trait mindfulness. [PDF]
Front Psychol, 2022 Ma D +4 more
europepmc +1 more source
Drivers of service recovery performance: perceived organisational support, learning and psychological job outcomes [PDF]
Service recovery is an under-researched area in theoretical and empirical terms (Smith, Bolton, and Wagner 1999). In particular, limited knowledge exists regarding the factors which have an impact on the service recovery performance of frontline ...
Lages, Cristiana Raquel Costa
core
Arthritis Care &Research, EarlyView.Objective Hospitalization, particularly for surgery, represents a period of heightened stress. We evaluated how frailty attenuates the association of rheumatoid arthritis (RA) with negative health outcomes after elective noncardiac surgery. Methods We conducted a cross‐sectional study using the National Inpatient Sample (2018 to 2020), including adults
Ali Yazdanyar +5 more
wiley +1 more source
Platform or Host? Matching Service Recovery to Mitigate Negative Reviews
Journal of Theoretical and Applied Electronic Commerce ResearchThis study investigates how different types of service failures in peer-to-peer accommodation influence guests’ negative review intentions. It explores the underlying psychological mechanisms and how the recovery agent’s identity (platform vs.
Wenna Wang, Jifan Ren, Guanhua Wang
doaj +1 more source
Correlates of justice encounter in service recovery and word-of-mouth publicity
Cogent Business & Management, 2016 This paper examines word-of-mouth publicity as an outcome of consumer perception of equitable recovery programs. Survey data were drawn from 317 teachers of Federal Government Colleges and 79 executives of mobile telephone firms in the southeastern and ...
Hart O. Awa, Ojiabo Ukoha, Ogwo E. Ogwo
doaj +1 more source
The impact of negative emotions and relationship quality on consumers' repurchase intention: An empirical study based on service recovery in China's online travel agencies. [PDF]
Heliyon, 2023 Wei J +6 more
europepmc +1 more source
Arthritis Care &Research, Accepted Article.Objectives This study synthesised the content and reporting completeness of published physical therapist‐led interventions for glenohumeral osteoarthritis (GHOA). Methods This systematic review undertook electronic database searches in PubMed, EMBASE, Cochrane, CINAHL and PEDro (until June 2025) for any peer‐reviewed articles/studies describing ...
Daha G Muhammad +5 more
wiley +1 more source