Results 101 to 110 of about 6,279,851 (246)
Hotel guests' loyalty, behaviour, and service recovery satisfaction based on rating perception [PDF]
Journal of Engineering Management and CompetitivenessThis paper aims to examine the role of perceived hotel ratings as a mediator of loyalty in the relationship between service recovery satisfaction (SRS) and both the discretionary and dysfunctional behaviour of hotel guests. The research utilised analysis
Josimović Milica +2 more
doaj +1 more source
Recover From Failure: Examining the Impact of Service Recovery Stages on Relationship Marketing Strategies. [PDF]
Front Psychol, 2022 Gao J, Yao L, Xiao X, Li P.
europepmc +1 more source
Impact of Service Recovery on Customer Loyalty: A Study of E-Banking in Spain [PDF]
The purposes of this study are twofold: (i) to propose and apply a scale to measure service recovery in the electronic banking (e-banking) sector; and (ii) to examine the relationship between service recovery and customer loyalty in the setting of e ...
Frederic MARIMON +2 more
core
Advanced Engineering Materials, EarlyView.Low‐cycle fatigue damage in Mn–Mo–Ni reactor pressure vessel steel is examined using a combined electron backscatter diffraction and positron annihilation lifetime spectroscopy approach. The study correlates texture evolution, dislocation substructure development, and vacancy‐type defect formation across uniform, necked, and fracture regions, providing
Apu Sarkar +2 more
wiley +1 more source
Advanced Engineering Materials, EarlyView.Thermomechanical fatigue tests of laser beam powder bed fusion (PBF‐LB) Inconel 718 show that the additively manufactured material reaches almost the lifetimes of conventionally‐rolled material under no‐dwell conditions. Introducing dwell times at the maximum temperature markedly reduces the lifetimes due to pronounced grain boundary sliding associated
Stefan Guth +6 more
wiley +1 more source
Recovery ... reporting overview; Connecticut recovery; CT recovery ... progress
, 2009 Updated quarterly; Began in 2009.; Title from home page last modified 10/29/2009 (viewed Oct. 29, 2009).; At head of title: State of Connecticut.; "On October 1, state agencies that have received Recovery Act funds began reporting to the federal ...
core +1 more source
Cogent Business & ManagementWebcare, the practice of replying to user-generated reviews, is promoted as a way to communicate responsiveness, restore justice perceptions and protect revenue.
Gaurav Rajput +2 more
doaj +1 more source
The Effects of Chatbot Service Recovery With Emotion Words on Customer Satisfaction, Repurchase Intention, and Positive Word-Of-Mouth. [PDF]
Front Psychol, 2022 Yun J, Park J.
europepmc +1 more source
Advanced Engineering Materials, EarlyView.Mass density governs the protective behavior of oxide layers on nuclear fuel cladding. Ptychographic X‐ray computed tomography measures zirconium oxide grown on Zircaloy‐4 under reactor and autoclave conditions, revealing nearly identical bulk densities of 5.1 ± 0.80 g cm−3.
Okan Yetik +9 more
wiley +1 more source
, 2013 First recovery plan approved 12/7/1981. First revision approved June 1987. Second revision approved: 3/13/1995. The Florida panther is the last subspecies of Puma still surviving in the eastern United States.
Florida Panther Recovery Team; South Florida Ecological Services Office
core