Results 121 to 130 of about 382,641 (307)
Abstract This study develops and empirically estimates a structural framework to decompose the causal pathways of multilevel behavioral interventions targeting adolescent health behaviors. We apply this framework to the Kids SIPsmartER (KSS) program, a 6‐month, school‐based intervention evaluated through a clustered randomized controlled trial in rural
Naveen Abedin +5 more
wiley +1 more source
Impact of selected organizational characteristics on psychological and behavioural outcomes of hotel frontline employees [PDF]
This paper explores a model of the effects of empowerment, training, and reward on frontline employees' service recovery performance, job satisfaction, and turnover intentions. Data were collected using questionnaires.
Abdul Aziz, Yuhanis +2 more
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Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore +4 more
wiley +1 more source
PENGARUH SERVICE RECOVERY DAN CUSTOMER EMOTIONS TERHADAP KEPUASAN TAMU [PDF]
Grand Serela Setiabudhi Hotel Bandung merupakan salah satu hotel yang ada di Kota Bandung yang berdiri sejak tahun 2008.Grand Serela Setiabudhi Hotel Bandung memiliki tingkat hunian yang cukup baik tetapi masih berada di bawah pesaing-pesaingnya.Selama ...
Vijayanti, Aninda
core
Trauma‐Informed Practice in Welfare‐to‐Work and Employment Services: A Scoping Review
ABSTRACT There is increasing recognition within welfare services, including employment services, that many participants may have histories of trauma. Research suggests that experiences of trauma not only impact individuals' psychosocial health but also vocational elements such as job performance, employability, career progression, and financial ...
Emily Corbett +3 more
wiley +1 more source
Service Recovery, Satisfaction and Customers’ Post Service Behavior in the Malaysian Banking Sector
Financial services sector has become so competitive after Malaysia government’s liberalization policy. In order to address this intense competition, banks have shifted their strategy from product-centered to a customer-centered strategy. This study is to test a model related to the relationship between the service recovery, customer satisfaction and ...
Shaheen MANSORI +2 more
openaire +2 more sources
‘Somewhere We Can Call Home and…Be Normal’: Findings From the Justice Housing Programme Evaluation
ABSTRACT The relationship between homelessness or unstable housing and reincarceration is well documented. The initial month after a person is released from custody is a period of particular vulnerability, with an increased risk of homelessness and return to prison.
Helen Taylor, Lorana Bartels
wiley +1 more source
Pengaruh E-Service Quality dan E-Recovery Service Quality terhadap E-Satisifaction Serta Implikasinya pada E-Loyalty Pelanggan Maskapai Penerbangan Air Asia [PDF]
The research objective is to be achieved (1) To determine the relationship E-service quality, E-recovery service quality customer Airlines Air Asia and (2) To determine the effect of E-service quality, E-recovery service quality of the customer E ...
Komara, A. T. (Anton)
core +1 more source
ABSTRACT For adults with intellectual disability and their families, future planning and moving out of the family home in Australia will increasingly occur within the context of the National Disability Insurance Scheme (NDIS). As a market‐based, individualised funding system its impact on this transition remains largely unknown. This paper reports on a
I. Belperio +5 more
wiley +1 more source
Many previous studies have been conducted on service failure and recovery, but the existing preceding studies are mainly focused on positive behavioral intentions such as loyalty, word of mouth intention and recommendation intention.
JiHyo Moon, Sang-Lin Han , Jong Won Lee
doaj +1 more source

