Results 11 to 20 of about 4,823,824 (296)
Safeguarding Information in Service Science with Service Integration [PDF]
ITM Web of Conferences, 2021 Service Science can be described through information, that underpins knowledge as enabler of service value chain. Therefore data, as a part of information, is a basic asset of the service market where undertakings constantly face high competition and try
Padovan Diego +2 more
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Asian Journal of Technology Management, 2021 Institute of Innovation and Entrepreneurship Development (LPIK) ITB is established as a hub to commercialize the innovation as well as an entrepreneurship development for ITB academic community. Many organizations including LPIK still deny how Industry 4.
Mentari Nur Utari, Santi Novani
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A Service Science Perspective on Resilience of Service Organisations [PDF]
ITM Web of Conferences, 2021 Nowadays, different types of unexpected turbulence and disruptions lead to challenges and changing conditions of the environment that organisations operate.
Le Dinh Thang +3 more
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Smart Mobile Application for Short-Haul Cargo Transportation
Logistics, 2021 Smart service systems have been dealing with various wicked social and cultural problems by providing diverse solutions for society. Cargo transportation is one of the most challenging issues in logistics; in this paper, we explore multiple stakeholders’
Ahmed Azab +2 more
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Business Model Enriched With User Experience, as a Systemic Tool in Service Design
Croatian Economic Survey, 2021 Service design and business model design are considered in the literature as separate approaches to value creation for the customer. User experience, as a concept that represents a holistic emotional and meaningful result of the interaction with ...
Jadranka Musulin, Vjeran Strahonja
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Applied Sciences, 2020 The concept of servitization provides major benefits both for the performing company and for the profiting customer. Thus, during the last years many companies were heading for this well-proven direction tempted by expectations, but have been possibly ...
Natalia Kryvinska +2 more
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Co-designing a citizen science climate service
Climate Services, 2021 Interactive mobile technologies provide an emerging opportunity for citizens to engage with and enhance urban climate resilience, both as providers of locally situated data on climate variables, impacts and climate adaptation measures as well as to ...
T.-S. Neset +7 more
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Virality in Social Media Advertising: A Case Study in Bandung Tourism
Asian Journal of Technology Management, 2019 . The growth of tourism in Indonesia makes Bandung, as one of the major cities in Indonesia, has to improve its tourism even further. One of the plans of the Department of Tourism and Cultural Bandung is about how to advertise tourism in Bandung City ...
Riefky Amarullah Romadhoni +2 more
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Towards a process model for service systems [PDF]
, 2012 Service Science is a new interdisciplinary approach to the study, design, implementation. and innovation of service systems. However due to the variety in service research, there is no consensus yet about the theoretical foundation of this domain.
Lemey, Elisah, Poels, Geert
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Investigating the Users’ Approach to ICT Platforms in the City Management
Systems, 2017 The increasing relevance of technology and its impact on our everyday life requires multi- and trans-disciplinary studies in order to investigate the ways in which the Information and Communication Technology (ICT) tools are affected by users’ features ...
Francesco Caputo, Leonard Walletzký
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