Enhancing educational service quality for medical students: Insights from the SERVQUAL model. [PDF]
Dhane AS.
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Quality of integrated care for patients with multimorbidity in China: a Servqual Model analysis. [PDF]
He A +5 more
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Structural analysis of causal pathways between adherence, satisfaction and clinical outcomes in hypertensive patients using a mobile adherence intervention: A SEM-NCA-cIPMA approach. [PDF]
Rana R +6 more
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Maternal perceptions of medical service quality: evidence from a SERVQUAL-IPA model at a hospital in Beijing. [PDF]
Gao ZH +4 more
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Patient satisfaction, willingness to revisit, and implications for dental clinic education: service quality perception in Jeddah, KSA. [PDF]
Othman BM, Kadasah NA.
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Supply-demand structural analysis of sports services in Chinese residential care facilities: a cross-sectional study in Zhengzhou. [PDF]
Liu S, Wang H, Kong Y.
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Exploring Patient Satisfaction and Determinants in VIP Outpatient: A SERVQUAL-Based Latent Class Analysis. [PDF]
Wang H, Wang H, Guan S, Li J.
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Factors influencing customer satisfaction and loyalty towards urban railway services in Hanoi: Mediating role of perceived value. [PDF]
Vuong XC, Vu TMT, Trieu DA, Vu TT.
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Sustainable service quality assessment of Chinese healthcare e-government: a multi-criteria decision framework based on SERVQUAL model and entropy-weight TOPSIS method. [PDF]
Xia Y +6 more
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Assessing service quality and its impact on patient experience and satisfaction in prosthetics and orthotics: a SERVQUAL-based cross-sectional study. [PDF]
Alfatafta M +8 more
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