Beyond technical skills: How communication shapes patient satisfaction in Ghana's healthcare system. [PDF]
Abdulai MS, Mumuni E, Abdulai M.
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The Quality of Providing Dental Services in the School of Dentistry and Private Clinics in Shiraz, Based on the SERVQUAL Model. [PDF]
Bakhtiar M +4 more
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From scale development to strategic action: internal service quality and importance-performance analysis findings in Taiwan's long-term care. [PDF]
Chang CC, Huang SH.
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Impact of Health Service Quality on Patient Loyalty in Government and Private Hospitals in the Asir Region, Saudi Arabia. [PDF]
Bin Libdah SM, Alqurashi MA.
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Assessment of Patients' Quality of Care in Healthcare Systems: A Comprehensive Narrative Literature Review. [PDF]
Guzmán-Leguel YM, Rodríguez-Lara SQ.
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Home-Based Community Elderly Care Quality Indicators in China: A Systematic Literature Review. [PDF]
Chen X +4 more
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Service quality as a driver of perceived value satisfaction and revisit intention in Indonesia. [PDF]
Noviyani A, Viwattanakulvanid P.
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A cross-sectional study of the influence of patient experience and psychological contract on medication adherence in depressive patients. [PDF]
Wan Q +6 more
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Evaluation of the hospital service quality using the Importance-Performance Analysis (IPA) tool in Ardabil city. [PDF]
Mousazadeh Y +4 more
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Patient's expectations and perceptions on quality of care; An evaluation using SERVQUAL gap in Kenya. [PDF]
Karume AK +3 more
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