The Effect of Social Media Marketing on Customer Relationship Management at Disney in USA
Yilun Ding
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ABSTRACT This systematic review analyzes 109 studies from top business journals, exploring the connection between leadership and sustainability, including key leadership styles, emerging trends, and challenges in integrating sustainability into organizational strategies and operations.
Muzhar Javed +3 more
wiley +1 more source
Leveraging artificial intelligence for predictive customer churn modeling in telecommunications: a framework for enhanced customer relationship management. [PDF]
Abdelhady MG, Mohamed KA.
europepmc +1 more source
Adoption Model of Social Customer Relationship Management in the Palestinian Banking Sector
M. S. T Ramadan, Derar Eleyan
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Circular Economy Disclosure and ESG Performance: Signal, Substance, or Symbol?
ABSTRACT The study examines whether circular economy (CE) disclosures lead to tangible environmental improvements reflected in ESG performance or primarily serve reputational objectives linked to greenwashing. It investigates how disclosures on energy efficiency, resource reduction, water efficiency, and emission reduction influence ESG performance and
Chiara Leggerini +3 more
wiley +1 more source
Value-dependent and empathy-mediated: how artificial intelligence-generated marketing content influences customer engagement, and when to disclose its origin. [PDF]
Gao X, Li W, Zhao Y.
europepmc +1 more source
ABSTRACT In response to global efforts to promote sustainability and combat climate change, industries increasingly leverage digital technologies to enhance organizational capabilities and adopt low‐carbon practices. This study focuses on the automotive manufacturing industry in Morocco, a critical sector in emerging economies, where low‐carbon ...
Hala Hmamed +4 more
wiley +1 more source
The role of social presence in impulsive buying during live streaming E-commerce: exploring the mechanisms of customer inspiration and positive emotion. [PDF]
Liu M, Chen X, Yang B, Gao Y.
europepmc +1 more source
A Multidimensional and Multimembership Clustering Method for Social Networks and Its Application in Customer Relationship Management [PDF]
Peixin Zhao +3 more
openalex +1 more source

