Results 221 to 230 of about 587,891 (349)

Strategic integration of marketing and supply chain functions for superior customer experience: Insights from logistics startups under Saudi Vision 2030. [PDF]

PLoS One
Alahmari D, Awad A.
europepmc   +1 more source

Social Customer Relationship Management (SCRM): How Connecting Social Analytics to Business Analytics Enhances Customer Care and Loyalty? [PDF]

, 2012
Mohammed Nadeem
openalex  

The Role of Sustainable Social Media Marketing Activities in Raising Bottom‐of‐the‐Pyramid Customers' Engagement, Satisfaction, and Subjective Well‐Being

Business Strategy and the Environment, EarlyView.
ABSTRACT Though prior studies have explored the effects of firms' social media marketing activities on customer engagement, the dynamics characterizing this association in bottom‐of‐the‐pyramid (BoP) markets remain tenuous, exposing a critical gap. Addressing this gap, we develop and test a model assessing (a) the effects of firms' sustainable social ...
Md. Al Amin, Md Masudur Rahman, Linda D. Hollebeek, Jamid Ul Islam, Moira K. Clark   +4 more
wiley   +1 more source

Organizational resilience in nursing: a concept analysis using Rodgers' evolutionary approach. [PDF]

Health Res Policy Syst
Peng Y, Ou Y, Luo X, Wang C, Xiao M, Huang H, Zhao Q.   +6 more
europepmc   +1 more source

THE CUSTOMER RELATIONSHIP MANAGEMENT IN THE A NEW UNDERSTANDING: SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT

The Journal of Academic Social Science Studies, 2013
openaire   +1 more source

THE EFFECT OF SOCIAL CUSTOMER RELATIONSHIPS MANAGEMENT ON CUSTOMER LOYALTY IN INDONESIA'S E-COMMERCE

Kevin Adriel, Muhammad Briandityo Sudarman, Baron Smith, Faranita Mustikasari   +3 more
openalex   +2 more sources

Navigating the Net Zero Transition: Towards Improved Effectiveness of Corporate Decarbonization Strategies

Business Strategy and the Environment, EarlyView.
ABSTRACT With net zero CO2 emissions as the benchmark for mitigating the worst impacts of climate change by mid‐century, businesses are urged to deploy robust reduction measures. However, in light of increasing emissions globally, the effectiveness of current corporate decarbonization strategies remains unclear.
Linda Schenzle, Timo Busch
wiley   +1 more source

How Employees' Emotional Labor Promotes Perceived Service Quality: A Dual-Pathway Model. [PDF]

Behav Sci (Basel)
Cheng P, Zhao X.
europepmc   +1 more source

Analysis of Online Customer Loyalty Travel Agents in Jakarta: How do Social Media Marketing, Customer Relationship Management, and Customer Value Play a Role?

Priastuti Wulandari, Usep Suhud, Ika Febrilia   +2 more
openalex   +2 more sources

How Knowledge Spillover Entrepreneurship Influences the Adoption of Social Media and Customer Relationship Management [PDF]

Sikandar Ali Qalati, Kayhan Tajeddini, Thilini Chathurika Gamage   +2 more
openalex   +1 more source