Results 261 to 270 of about 587,891 (349)

Firm performance through social Customer Relationship Management: Evidence from small and medium enterprises

, 2017
Ali Ahani, Nor Zairah Ab. Rahim, Mehrbakhsh Nilashi   +2 more
openalex   +2 more sources

Determinants of Customer Eco‐Friendly Goods Consumption in the Hospitality and Tourism Industry

Business Strategy and the Environment, EarlyView.
ABSTRACT This study investigates the key attributes of eco‐friendly products in the hospitality and tourism industries and examines the impact on consumer behavior through a three‐study approach. Study I utilized principal component analysis and identified five key factors: price relevance, external charm, visual attention, product symbolism, and ...
Jiyoung Lee, Pipatpong Fakfare, Heesup Han, Jin‐Soo Lee   +3 more
wiley   +1 more source

Female leadership and ESG rating disagreement: Evidence from China. [PDF]

Sci Rep
Liao W, Chen S.
europepmc   +1 more source

Do Environmental Certifications Pay? A Bibliometric and Systematic Review of Environmental Management Systems and Eco‐Label Impacts

Business Strategy and the Environment, EarlyView.
ABSTRACT This paper investigates how environmental certifications—specifically, formal environmental management systems (EMSs) (ISO 14001, EMAS), and consumer‐facing eco‐labels—influence firm financial performance. Using a dual approach that includes a bibliometric review and a systematic analysis of key studies, we identify key trends, theoretical ...
Alberto Citterio
wiley   +1 more source

Effect of eco-friendly management of golf clubs on golfers' behavioral intention to return: green image, perceived quality as mediator and green marketing as moderator. [PDF]

Front Psychol
Jeong KH, Song J.
europepmc   +1 more source

Business planning in nonprofit: Laying the ground for customer relationship management in Instituto de Empreendedorismo Social

, 2012
Martim Pardal Agarez Quaresma
openalex   +1 more source

Greening Under Pressure: Climate Change Exposure and Eco‐Innovation

Business Strategy and the Environment, EarlyView.
ABSTRACT This study explores the impact of climate change exposure on corporate eco‐innovation. Recognizing the urgent need to address climate change, we examine how firms directly respond to climate risks through eco‐innovation. Our findings indicate that climate change exposure is positively associated with corporate eco‐innovation.
Pietro Perotti, Fanis Tsoligkas, Kangding Wang   +2 more
wiley   +1 more source

Perceived algorithmic control and gig workers' work engagement: assessing the mediating role of psychological empowerment and the moderating effect of deep acting. [PDF]

BMC Psychol
Lin Q, Sun R, Zhu Q.
europepmc   +1 more source

Sensegiving, ESG, and Firm Value: Mitigating Interpretive Uncertainty in South Korea

Business Strategy and the Environment, EarlyView.
ABSTRACT As environmental, social, and governance (ESG) becomes central to corporate strategy, firms must navigate the tension between meeting stakeholder expectations and avoiding overinvestment. This study examines how interpretive uncertainty—arising from stakeholders' divergent cognitive frames—produces a nonlinear relationship between ESG ...
Yanghee Kim, Chuljin Park, Yeonji Seo, Taewoo Roh   +3 more
wiley   +1 more source

Predicting customer loyalty in omnichannel retailing using purchase behavior, socio-cultural factors, and learning techniques. [PDF]

PLoS One
Roosta S, Sadjadi SJ, Makui A.
europepmc   +1 more source