Results 41 to 50 of about 587,891 (349)
Behavioral Sciences, 2022 Customer engagement behavior is a key factor in promoting the sustainable growth of virtual brand communities. Despite the extensive research on the antecedents of customer engagement behaviors, the influence of intercustomer social support remains a ...
Xuexin Li, Congcong Yang, Shulin Wang
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The effect of social media interactions on customer relationship management
Business Research, 2016 In recent years, social media have become a popular channel through which customers and companies can interact. However, companies struggle to assess whether their investments in establishing and maintaining brand pages in social media actually meet ...
Olaf Maecker +2 more
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Relationship development with customers on facebook: A critical success factors model [PDF]
, 2015 © 2015 IEEE. Social Networking Sites have been increasingly used by organizations to communicate with and manage relationship with existing and new customers.
Abedin, B, Jafarzadeh, H
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Advanced Sustainable Systems, EarlyView.This article explores what drives households to adopt solar PV and battery systems in South East Queensland. Using hybrid discrete choice experiments, it reveals distinct adopter profiles and highlights cost, system size, and energy independence as key motivators.
Mohammad Alipour +3 more
wiley +1 more source
Customer Relationship Management Sebagai Strategi Membangun Loyalitas [PDF]
, 2011 Customer relationship management concept derived from an expanded concept of relationship marketing. Customer relationship management will be successful with the help of information technology and information systems. Customer relationship management now
Prabawa, A. (Agus)
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Advanced Science, EarlyView.Elemene increases SPP expression by competitively binding with miR‐130a‐5p to suppress SPP mRNA degradation. This led to more antigen/MHC‐I complexes being expressed on the cell surface, which consequently facilitated the recognition and killing of HCC cells by CTLs and enhancing the antitumor immune efficacy of anti‐PD‐1.
Menglan Wang +18 more
wiley +1 more source
Customer relationship management strategies of selected resorts in Cavite: A pandemic situationer [PDF]
International Research Journal of Science, Technology, Education, and Management, 2022 Customer relationship management (CRM) can be used to build relationships with customers and consistently acquire, retain, and create extra value for customers, even when a crisis like the COVID-19 pandemic has occurred. The study's primary objective was
Xavier Lawrence D. Mendoza +1 more
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Content Analytics System for Social Customer Relationship Management
Proceedings of the International AAAI Conference on Web and Social Media, 2021 We propose to demonstrate a system that helps enterprises manage their social Customer Relationship Management (CRM) presence. Our system performs deep analytics over consumer posts and authors to help companies monitor their CRM presence, and to identify and respond to actionable posts. In this paper we share challenges and experiences
Meena Nagarajan +6 more
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Customer Relationship Management and Service Quality: a qualitative study [PDF]
, 2015 This study examined customer relationship management effectiveness and Service quality on international customers in a single University in the UK higher education sector.
Nwokah, N.Gladson +3 more
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Advanced Science, EarlyView.This work presents a dispersive full‐channel Jones matrix modulation strategy using single‐layer metasurface. By synergizing wavelength dispersion engineering with elliptical polarization bases, independent control of four Jones matrix channels is achieved across multiple wavelengths.
Hairong He +10 more
wiley +1 more source